Student & Academic Resources

There are a number of services and resources available to you as an online student at WCU. Determine your need and select the appropriate link: 

I need more information about tuition and payments:

 

Bursars Office Icon

 

The Bursar’s Office seeks to provide accurate and timely billing services to all students and their families. Visit their website to learn more about billing, payment options, tuition, and fees.  Press Enter to add more content

 

 

Financial Aid Icon
 
The Financial Aid Office helps students apply for and receive student loans, grants, and scholarships. Visit their website to learn more about the financial aid process.
 

 

Veteran's Center Icon
 
The Veteran's Center serves to provide student Veterans, military service members, reservists, and their families a meaningful transition from the military to our university. If you’re a veteran, visit their website to learn more about military benefit opportunities.
 

I need more information about program requirements and course selection:

 

Academic Catalog Icon

 
The Academic Catalog provides information on program requirements and course descriptions.  
 

 

Academic Advising Icon

 
Your academic advisor assignment is available on myWCU. Contact them when selecting classes for the upcoming semester. Visit the Academic Advising site for more information. 
 

 

Registrars Office Icon
 
The Registrar assists students with registering for classes and tracking their academic progress. Visit their website to search for classes, order a transcript, and more.  
 

I need academic support:

 

OSSD Icon

 

The Office of Services for Students with Disabilities (OSSD) serves students with physical and/or learning disabilities. Visit their office to learn how to receive academic accommodations. 
 
 

LARC Icon

 

The Learning Assistance and Resource Center (LARC) provides tutoring services for most general education courses and online tutoring services through Smarthinking for lower- and upper-level general education courses. Smarthinking can be assessed anytime via the University Resources tab within our learning management system, Desire2Learn (D2L). Visit their website to learn more about tutoring options as well as academic success coaching. 
 

 

Writing Center Icon

 

The Writing Center offers individualized sessions via Zoom so that tutors can work collaboratively to on effective writing strategies and provide non-evaluative feedback on written assignments. Visit their website to schedule an appointment. 
 

 

Library Services

 

The University Libraries (Distance Students) work to provide access to resources and research services to online students that mirror those provided to our on-campus students. Visit their website to learn how to obtain library resources, services, and training. 
 

I need technical support:

 

Navigating Digital Learning Icon

 

Navigating Digital Learning is an online student orientation that contains a collection of short modules to help students successfully utilize common learning technologies available at WCU. The orientation is available to all active students who have a university issued email. To get started, log into D2L and visit Navigating Digital Learning under the Orientation tab. 
 

 

Student HelpDesk Icon

 

The IS&T Help Desk serves as a central point of contact for hardware, software, and system (Office 365, myWCU, and D2L) support. Visit their website for hours of operation and contact information.  
 

 

Distance Ed Support Icon

 

If you’re experiencing issues with third-party tools licensed by the Office of Digital Learning and Innovation, then call the Distance Education support line at 610-436-3373 Monday – Thursday 8AM – 8PM, Friday 8AM – 4PM, or Sunday 12PM – 8PM. You can also email distanceed@wcupa.edu at any time and a staff member will respond during support hours. ODLI licensed tools can be found on the Tech Guides & Resources page.

 

I need to file an appeal or complaint:

 

Grades Appeals Icon

 

If you believe a final course grade is incorrect, review the university’s Grade Appeals Policy. The website also details the grade appeals procedure and involved board members.  
 

 

SARA Icon

 

Out of state students should follow the SARA student complaint policy if a complaint is not first resolved internally through the university. In compliance with U.S. Congressional House Rule and U.S. Department of Education rules, an institution offering distance education must provide its students or prospective students with contact information for filing complaints. 
 

Reference Ram's Eye View - Policies for general university policies, academic policies, and the student code of conduct.

 

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