Construction Site Updates & Camera at the New Sciences & Engineering Center
Work Control Center
Work Control acts as the primary customer service representative for the
Facilities Division
The Facilities Division is responsible for taking care of the University’s physical facilities, which includes 2.6 million square feet of space in 62 major buildings and nearly 400 acres of grounds. We provide heating, cooling, electricity, and water to your work or study space. We also remove ice and snow and keep your work areas clean. In addition to taking care of all the maintenance involved to keep the thousands of building systems running, we are also planning new construction and renovations to keep our buildings well maintained. We are essential personnel.
We process over 14,000 work orders every year.
Mission StatementOur mission is to provide excellent service in a customer-focused, safe, efficient and sustainable manner in order to ensure the ongoing safety, integrity, and value of University facilities. We are a responsive team that provides around the clock support services to the campus community and we take great pride in caring for the properties and grounds entrusted to us.
The goal of our website is to provide ‘one-stop’ shopping for our customers to initiate a work request, access information about WCU buildings and projects, or request a special event.
. Tasks include:
- Communicate emergency work requests to Facilities personnel
- Act as an advocate for the customer in trying to resolve issues and concerns
- Provide group/ individual TMA training sessions
- Assist with monthly chargebacks & prepare management reports
- Prepare monthly TMA reports for management review
Learn more about requesting work, work orders, and changes.
Work Control
- Phone: 610-436-2444 or ext. 2444
- Hours of Operation: Monday-Friday: 8:00AM-4:00PM
Can't find what you're looking for? Call the Work Control Center at 610-436-2444 or
email us.
News and Alerts
How does WCU clean and disinfect?
Mission Statement
In supporting the mission of West Chester University, the Facilities Division designs, constructs and maintains a dynamic, safe, and sustainable campus to continually advance its nationally benchmarked living and learning community.
Quick Links
- Campus Maps
- Energy/Sustainability
- Recycling
- Surplus Property
- ADA Furniture Request
- Landscape Master Plan