690 South Church Street
West Chester, PA 19383
610-436-3311 or x3311
On-Campus Parking Questions/Concerns:
Parking Services, 610-436-3345
The DPS Communications Center is staffed with A.P.C.O. certified emergency dispatch personnel. A.P.C.O., short for the Association of Public Safety Communications Officials, is the national standard for emergency dispatch operations and training. All electronic security and fire alarm systems as well as all the security cameras for our 400 acre campus are monitored at our Communications Center. The Center fields about 20,000 phone calls for assistance annually. Additionally, our Communications personnel are responsible for coordinating supplementary external emergency response such as fire and emergency medical services. The Communications Center is staffed 24 hours a day, 365 days a year regardless of semester breaks and holidays.
The center is able to communicate with a variety of external law enforcement agencies including those municipal agencies immediately boarding our main campus, those across Chester County, as well as those across the Commonwealth of Pennsylvania. Our police patrol vehicles are equipped with laptop mobile data computers and mobile radios that communicate directly with not only the DPS Communications Center, but also with the Chester County 911 Center and all police agencies across Chester County. Calls received by the Chester County 911 center are forwarded to our DPS Communication Center for response. Our department maintains a working relationship with all bordering local, county, and state law enforcement agencies.
Our Communications Center is also securely connected to the Pennsylvania Justice Network (JNET) which allows us to query state vehicle registration and driver license files, as well as querying stolen items and doing warrant checks on individuals.
Associate Director of Police Operations