IT Infrastructure Services
Do not use Jabber to make 911 emergency calls. For emergency calls you must use a landline or your mobile phone service.
The IT Infrastructure Services department manages the underlying infrastructure that provides computing and communications services across campus. Reporting to the Information Services CIO and supervised by the Executive Director of IT Infrastructure Services/Deputy CIO, the IT Infrastructure Services department is broken down into 3 functional service areas: Networking (LAN, wireless and Internet); Converged Communications (unified communication services, voicemail, fax lines, and cell phones), and Systems and Cloud Services (server, storage, and e-mail).
Please submit a ticket through Service Now for all cell phone purchases, desk phone moves/purchases, and network port installations/repairs.