Make a Request

IS&T is suspending new IT hardware purchases and computer upgrade requests until further notice as we are experiencing significant delays with purchases of new equipment due to the global manufacturing issues pertaining to the current COVID situation and the prioritization of new equipment purchases for first responders and health care sectors.

IS&T will continue to accommodate equipment needs through the existing loaner program.. Critical purchase requests approved by Vice President’s will be handled on a case by case basis.

Just as a reminder, per the IT purchase policy hardware or software not purchased through IS&T may not be eligible for reimbursement.

Technology Equipment & Software Requests

Employees can submit requests through our IT Service Management System called ServiceNow:
ServiceNow Logo

Log in at https://www.wcupa.edu/servicenow and navigate to the Service Catalog to make requests for any of the following:

  • Computers, Monitors, Printers, Software and other Peripherals
  • Cell Phones/RamPhones
  • Network Ports
  • Parts for Equipment Repairs

Log in to ServiceNow or use the side navigation of this website to view currently supported computers/devices, printers and monitors. For assistance with ordering or for more details about specific models and pricing, call the Help Desk at 610-436-3350. Requests for technology that will be used by students for educational purposes should be directed to the Coordinator of Tech Fee Projects at:

TFProject@wcupa.edu

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