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IT Purchases

Supported Hardware

Contact IT Purchases  

IT Purchases

Address:
21 Anderson Hall
725 S. Church Street
West Chester, PA 19382


Phone: 610-436-3350
Email: helpdesk@wcupa.edu

Supported Hardware

All University owned equipment will be configured and maintained by Information Services & Technology during its supported life. WCU is part of Lenovo's Self-Maintainer Warranty program, and our technical staff is certified to conduct in-house warranty repair work on Lenovo products. Our Apple Certified Mac Technicians (ACMT), are also trained to effectively diagnose/repair Apple hardware and software.

Supported Lenovo Products

Currently Supported

  • Lenovo ThinkCentre Desktops: 10A9, 2988, M900, M910
  • Lenovo Thinkpad Laptops: T430, T440, T450, T460, P40 Yoga, X1 Yoga, X380 Yoga

Supported Apple Products

If an Apple product is in need of repair, contact the IT Help Desk to report and further diagnose the problem. If IT identifies the problem as hardware related and the product is still under warranty, IT will coordinate the repair with Apple Care. Apple Hardware repairs must be sent to a certified Apple Care facility to prevent voiding warranty.

  • Apple Laptops: MacBook Air, MacBook Pro
  • Apple Desktops:  iMac, Mac Pro
  • Apple Devices: iPad, iPod

Equipment Repair Form

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