Meet Our Staff

David J. Thomas, Ph.D., M.A., Director and Assistant Professor (2020)

Initial Meetings and Accommodations Review; Accommodations Appeals; Documentation Review; University-wide initiatives; Faculty Consultation; OEA Oversight and Operations

RAMS - Accommodate: Faculty Questions, General Questions
Questions regarding RAMS - Accommodate? Email

David ThomasEducation:
Ph.D., Higher Education, Old Dominion University
Linguistic Society of America Summer Institute, Evolutionary Phonology and Sociocultural Linguistics, Stanford University
M.A., Applied Linguistics, Old Dominion University
Graduate Certificate, Teaching English to Speakers of Other Languages, Old Dominion University
B.A., Individualized Integrative Studies in Dramaturgy, minor in Criminal Justice, Old Dominion University
Studies in Opera Performance, Music Theory, and Diction, North Carolina School of the Arts

(in progress) M.P.A., Public Administration, West Chester University
(in progress) Graduate Certificate, Geographic Information Systems (GIS), West Chester University


Dr. Thomas serves as President of Delta Alpha Pi International Honor Society (and faculty advisor for our local Mu chapter), a member of the Board of Directors of Disability Rights Pennsylvania, where he also served as a member and the Chair of the Mental Health Advisory Council from 2015 - 2023, and as a non-affiliated member of the Institutional Review Board at St. Joseph's University (previously University of the Sciences) since 2013.

Hobbies and Interests: spending time with his family, needlecrafts (blackwork, bargello, etc.),  movies, podcasts, music, travel, reading

Dr. Thomas can be reached via email at or by calling the OEA at 610-436-2564.  

Gabriellia Hartz '20 '22, M.S., Senior Accommodations Specialist (2023; 2022)

Proctoring Center; Academic Coaching Program; Communication Access (CART, ASL, Alternate Format Materials, etc.); Initial Meetings and Accommodations Review; Assistive Technology

RAMS - Accommodate: Proctoring Center, Exam, and Exam Room Booking Questions; Communication Access and Professional Provider Questions; General Questions
Questions regarding RAMS - Accommodate? Email

Gabriellia Hartz

M.S., Higher Education Policy and Student Affairs, West Chester University
B.S., Interdisciplinary Studies, West Chester University

Prior to joining us as an Accommodations Coordinator in 2022, Ms. Hartz served as a graduate assistant for 2 years in OEA working with students as an academic coach and managing the Proctoring Center.

Hobbies and Interests: playing with her cat Maeve, plants, and she loves the color purple

Ms. Hartz can be reached via email at or by calling the OEA at 610-436-2775.

Susan Durkovic '23, A.A.S., B.S., RPR, CRC, CART Captioner (2000)

Communication Access Realtime Translation (CART) Captioner

Education and Certifications:
B.S., Interdisciplinary Studies, minors in American Sign Language, Deaf Studies, and Psychology, West Chester University
A.A.S., Court Reporting, Court Reporting Institute of Philadelphia
Registered Professional  Reporter (RPR), National Court Reporters Association
Certified Realtime Captioner (CRC), National Court Reporters Association

CART stands for Communication Access Realtime Translation, which is a speech-to-text interpreting service for anyone who needs communication access. As an advocate for those who are d/Deaf and Hard-of-Hearing, Ms. Durkovic is passionate about making the spoken word accessible through providing and advocating for accurate, quality captions to those who rely on it.

Hobbies and Interests: spending time with her family, being outdoors, especially, at the beach, playing ice hockey

Ms. Durkovic can be reached via email at or by calling the OEA at 610-436-2564

Jacob Manny '23, M.M., Clerk/Typist II (2023)

Front Office Operations; Accommodate Maintenance, Office Correspondence; Clerical Support; Appointment Scheduling; Records

RAMS - Accommodate: General Questions
Questions regarding RAMS - Accommodate? Email

Ed.D. Student, Higher Education Policy, Planning, and Administration
M.M., Trumpet Performance, The Wells School of Music at West Chester University
B.M., Music Performance, The University of the Arts

Prior to joining the OEA in a full time capacity, Jacob worked with us as a student employee and graduate academic coach.  Prior to joining the OEA, Jacob served in a graduate assistant capacity for The Wells School of Music facilitating the expansion of the music library and helping students with their musical studies. Jacob is a disabled veteran after serving four years in the United States Army with extensive international experience.

Elena Rece, B.A., Academic Coaching (2022)

OEA  Academic Coach

Elena Rece


M.S. Student, Higher Education Policy and Student Affairs, West Chester University
B.A., Psychology, Bloomsburg University

Hobbies and Interests: Nutrition educator with K-12 students in philly, passionate about community, reading, audiobooks, podcasts, gardening and traveling 

Zahir Chapman '23, B.A., Academic Coaching (2023)

OEA  Academic Coach

Zahir Chapman

M.A. Student, Communication and Media, West Chester University
B.A., Media and Culture (summa cum laude), West Chester University

Zahir Chapman was a member of the Track and Field Team and Student-Athlete Advisory Committee as an undergraduate student at WCU. He is currently a member of the Black Student Union, CRU, and The Hidden Opponent at West Chester University.

Interests and Hobbies: sports, mental health awareness, traveling, social media and video games and hanging out with friends and family during his free time.

Jessica Parsons, B.A., Academic Coaching (2023)

OEA  Academic Coach

Jessica Parsons


M.S., Student, School Counseling
B.A., Psychology with a minor in Sociology, Shippensburg University

At Shippensburg, Jess was a member of Phi Sigma Pi National Honor Fraternity and National Alliance of Mental Illness (NAMI) club to raise mental health awareness. 

Hobbies and Interests: Jess cheered for 15 years before starting college. Love to travel, go on hikes, hang out with friends and family, and bake.

Jordan Futrell, B.S., Academic Coaching (2023)

OEA  Academic Coach

Jordan Futrell


M.S.W. Student, West Chester University
B.S., Biology, minor in Global Health, The Pennsylvania State University

Hobbies and Interests: being outside, hiking, and spending time with family and friends

Proctoring Center

If you need to leave a message for one of the Proctors, please contact us at 610-436-2775, or -- the Proctoring Center proctors are unable to make or receive phone calls during testing hours.

Academic Coaching Office and the Graduate Assistant Program

To schedule an appointment with one of our academic coaches, please log in to your RAMS - Accommodate portal.  If you need to contact your academic coach or one of our graduate assistants, please either reach out to them directly, email, or call us at 610-436-2775.

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