Emergency Response

Public Safety: 610-436-3311

Counseling Services:
610-436-2301 for behavior or mental health concerns during business hours

Valley Creek Crisis Center for community help: 610-280-3270

Chester County's warm line If you are feeling lonely, depressed or anxious and just want to talk: 1-866-846-2722

National Suicide Prevention Lifeline:1-800-273-8255

Crisis Text Line: Text START to 741-741


The Crime Victims' Center of Chester County, Inc:

More information





 Online Resource

The WCU Counseling Center has a new unique online service we are offering WCU students. Our goal is to enhance student wellness by helping students identify – and do something about – stress, anxiety, depression and other problems that can interfere with academic, social and personal functioning.  

Clicking this link (https://wcu.caresforyou.org) will take you to a secure website where you have the option of completing a brief online questionnaire. You can submit your questionnaire anonymously, using a self-assigned User ID.

If you do submit a questionnaire, a WCU counselor will review it and send a personal response to you over the secure website, which will include any recommendations for follow-up. You will then have an opportunity to exchange online messages with the counselor through the anonymous dialogue feature using only your User ID, or to get information on how to set up a meeting to talk to the counselor in more detail. 

You must log back into your account to see messages and response from the counselor.

We urge all students to take advantage of this safe and easy way to find out if stress, anxiety or depression may be affecting you. The good news is that treatments for these challenges are highly effective and are available right here in the WCU community.


***Updated Information Regarding Services***

Starting Monday, January 25th, 2021

In these uncertain times, it is normal to experience increased feelings of stress, anxiety, depression, and other mental health concerns.  As the university continues remote instruction in spring semester, the Counseling Center will be offering online counseling services to enrolled students.  All services will solely be online to protect the health and safety of students, staff, and faculty. 

If interested in mental health services, students will need to go through our Triage hours which are Monday – Friday between 1-3pm.  Unlike in previous years where students walked-in for triage, students should call the Counseling Center (610-436-2301) on the same day they are interested in scheduling a triage appointment.  These appointments are on a first-come, first-served basis, so we encourage students to call earlier in the day to reserve their timeslot for that afternoon.  If your call is not answered, please leave a message and we will return your call as soon as possible. 

Triage appointments will be occurring via phone and students will be sent an email with forms to complete. These forms must be completed in order to participate in the triage phone call. 

During the triage session, students will discuss their concerns and options for counseling moving forward.  Options may include: short-term online counseling via Zoom Health with a Counseling Center counselor, online group counseling via Zoom Health with Counseling Center counselor(s), or obtaining off-campus referrals for longer-term or specialized counseling via our referral specialist (Janelle Silbert; jsilbert@wcupa.edu).  If students know they are solely interested in off-campus referrals, they can contact Ms. Silbert directly. 

Please be advised that due to licensure rules, we may be limited in our ability to provide online counseling to students who will be located outside of Pennsylvania in the fall semester. 

If a student is experiencing a life-threatening mental health emergency during business hours (Monday – Friday from 8 AM – 4 PM) and they need to talk to someone immediately, please call the Counseling Center (610-436-2301).  Students in crisis are able to come to the Counseling Center office, we ask to please call before entering so that health and safety measures can be taken.

A mental health emergency is defined as:

·         Suicidal thoughts with plan and intent

·         Homicidal thoughts with plan and intent to harm another

·         Survivor of a recent traumatic event (e.g., victim of a mugging, sexual assault, recent death)

·         Experiencing hallucinations (visual or auditory)

Check out this "Am I in Crisis" Handout

We will also continue to provide virtual outreach services.  If a class or student organization is interested in an online workshop or training, please contact our outreach coordinator (Liz Carper; ecarper@wcupa.edu).

Click here for Resources for Coping with the impact of COVID-19 and other mental health concerns.


 In Response to Race-Related Violence

The WCU Counseling Center grieves the violent deaths of Ahmaud Arbery, Breonna Taylor, Tony McDade and George Floyd, who represent the latest of many who have lost their lives in a relentless series of violence toward Black individuals and communities. We condemn the systemic intolerance and injustice experienced by individuals such as Christian Cooper, who suffered from harmful stereotyping and discrimination. We strongly oppose discrimination, hate, and intolerance and stand in solidarity with our Black students, faculty, and staff.

We recognize the relentless impact that prejudice, stereotyping, and discrimination have on mental health and well-being, and we are here if you need to talk. Our department feels and understands the many reactions that can ensue from these events, such as fear, anger, and grief. We can join you in processing how systems of oppression and traumatic events impact your feelings, beliefs, and identities, and we can also help you connect to resources that feel safe and that resonate with you.  

Though supporting our students who feel directly impacted by racism is paramount, we also strongly advocate for the antiracist education and allyship of all students, faculty, and staff. We hope that the resources on our Resources page resonate with the WCU community as ways in which we can both support those who are hurting and join together to facilitate a more inclusive and supportive environment for all.



The mission of the Department of Counseling and Psychological Services (The Counseling Center) is to promote the optimal health of all currently enrolled WCU students through the provision of quality and culturally competent mental health services and education for the campus community.

We are a short-term Counseling Center, so sessions are limited; however, we also have a Clinical Case Manager to assist with off-campus services.  We are also a training site, meaning advanced doctoral students engage in the provision of therapeutic services to students under the supervision of licensed counselors.  The Counseling Center is in Lawrence Center, Suite 241 -- it is a welcoming environment that appreciates multiculturalism and diversity.

Suicide Awareness & Resources
Self-Care for Activists
Coping with Tragedy
Transitioning to College
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