Online Ordering

After-Hours Pickup is available to registered Pantry users at this link: https://app.pantrysoft.com/login/wcurams

Registration must be completed in-person at the Center for Civic Engagement & Social Impact.  If you need assistance and cannot visit during open hours (10am-4pm), please contact pantry@wcupa.edu or call our office at 610-436-2378.

All orders will be ready by 4pm on the scheduled day of pick-up in the Student Health Center vestibule.  Orders must be placed by 2pm for same-day pickup.  After-Hours orders will only be available on the days the Pantry is open.

Online Ordering Tutorial

  1. Click on the above link to be prompted to the screen below:

    Screenshot of webpage showing a login form. Text is: West Chester University username, password, buttons for sign up and login. Links for forgot password, forgot username. Text: if you have an account with pantrysoft already, take this time to log in.

    If you have an account with PantrySoft already, take this time to log in.

    Screenshot of a webpage showing an appointment form. Text is: Welcome to the WCU Resources Pantry! Before you select items from the Pantry, please identify the day and time during which you can visit us on campus to pick-up your order. This is considered your appointment! Once your order is placed, you can pick it up on campus at the time of your appointment. Orders must be picked up at the Resource Pantry located on main campus on the lower level of Commonwealth Hall. Schedule a Visit: Which Location Will You Go To? For What Type Of Visit?

    You will notice that the default is the West Chester location. BE SURE TO CHANGE THIS IN THE DROPDOWN before proceeding to select an appointment if you are from the Philadelphia location. For type of visit, choose standard.

  2. Once the schedule page looks like this, you are free to select which day you would like to pick up your order.  All orders are available to be picked up beginning at 4pm each day the Pantry is open in our After Hours pick-up area in the Student Health Center vestibule.

    Screenshot of a webpage showing appointment times. Text is: Welcome to the WCU Resources Pantry! Before you select items from the Pantry, please identify the day and time during which you can visit us on campus to pick-up your order. This is considered your appointment! Once your order is placed, you can pick it up on campus at the time of your appointment. Orders must be picked up at the Resource Pantry located on main campus on the lower level of Commonwealth Hall. Schedule a Visit: Which Location Will You Go To? For What Type Of Visit? November 22, 2022 - 2:00pm - 2:15pm: 2 slots, 2:15pm - 2:30pm: 2 slots, 2:30pm - 2:45pm: 2 slots, 2:45pm - 3:00pm: 2 slots, 3:00pm - 3:15pm: 2 slots, 3:15pm - 3:30pm: 2 slots, 3:30pm - 3:45pm: 2 slots

  3. You will be prompted to the checkout page where you can choose your items for pickup. You will notice that the items are separated by category as the classification of items will be to the far left, with the corresponding related items being in that line to the right.

    Screenshot of a webpage showing a checkout window. Text is: Appointment Tuesday November 22, 2022 2:00 pm at WCU Philadelphia Campus. Backing Supplies, Cornmeal, Dark Chocolate Ba..., Beverages, Sparkling Water

  4. Once done selecting, scroll to the bottom of the page to click save and continue or click the checkout symbol at the top right to finalize the order.

    Screenshot of a webpage showing order summary. Text is: Order Saved - Order Summary: Quantity: 1, Item: Dark Chocolate Baking Chips, Quantity: 1, Item: Sparkling Water. 11/22/2022 2:00pm - Logout

    You will then be prompted to the final page which is your order summary. You will receive an email confirmation once on this page that includes your order summary.

    Additional tips: PantrySoft will only allow one account associated with your student email or student ID.  You must be a registered in order to place an order online.  Registration must be done in-person in the Pantry.

    If you have already checked out and need to delete or adjust your appointment, please reach out to pantry@wcupa.edu.