Advising Expectations

Good Advising: A Shared Responsibility

Academic advising is an educational partnership between a faculty member and a student whose goal is the student's academic, personal, and professional success. Advisors and advisees collaborate to help students achieve their aims. Advisors explain policies, identify resources, and give advice; however, students are ultimately responsible for making the decisions that will keep them on track. The advising relationship thus mirrors other teaching relationships at West Chester University.

At WCU, advisors and advisees:

1. Treat Each Other with Respect

Students

  • Listen carefully to faculty advice
  • Make yourself reasonably available to meet with faculty
  • Whenever possible, answer advisor communications within two work days
  • Make efforts to find information independently and be informed
  • Communicate politely; maintain civility in all interactions
  • Help faculty understand your point of view
  • Plan ahead by scheduling an appointment with your adviser in advance of the registration period
  • Reschedule and/or cancel sparingly and with as much notice as possible

Faculty

  • Listen carefully to student concerns
  • Make yourself reasonably available to meet with advisees
  • Whenever possible, answer student communications within two work days
  • Help advisees understand academic rules and policies
  • Communicate politely; maintain civility in all interactions
  • Help students feel welcome and comfortable with the advising process
  • Communicate availability to students and inform them of how they should schedule meetings with you
  • Reschedule and/or cancel sparingly and with as much notice as possible

2. Understand Their Advising Duties

Students

  • Plan ahead by scheduling an appointment with your adviser in advance of the registration period
  • Strive to be available, especially at peak registration times
  • Try to see your advisor during his/her office hours
  • Arrive for your advising appointment with topics/questions for your adviser
  • Become an educated consumer so you can make well informed decisions; ask for guidance and advice from multiple reliable sources, double-check all information/advice with multiple sources (advising handbook, advisor, Registrar's website, etc.)
  • Take an active, collaborative approach to advising with your advisor
  • Check your WCU email account daily. You are responsible for reading all messages in a timely manner and for meeting deadlines
  • Learn the requirements for your major and general education requirements
  • Remember that advisors provide "advice:" you must know your own requirements. Ultimately, all decisions are yours

Faculty

  • Communicate availability for meetings and response time to students and inform them of how they should schedule meetings with you; inform them of the process for getting advice over winter/summer breaks
  • Strive to be available, especially at peak registration times
  • Attend regular office hours
  • Keep records on your advisees that allow you to be prepared for meetings
  • Find answers to student questions or direct students to the people who can help answer those questions
  • Understand the importance of high quality advising and foster a collaborative approach to advising with your advisees
  • Check WCU email to respond to student questions
  • Continue to educate yourself about requirements and policies
  • Maintain confidentiality of student records by following university policy and FERPA guidelines



3. Work to Clarify Students' Professional and Life Goals

Students

  • Discuss your professional and life goals with your advisor, to discover how academic planning can help you achieve them
  • Accept responsibility for your decisions and your actions (or inactions)

Faculty

  • Assist students in their efforts to formulate professional and life goals, to help them plan academic routes to achieve those goals
  • Guide students in understanding the consequences of their decisions and actions (or inactions)

4. Contribute to Realistic Academic and Career Plans

Students

  • Take advantage of campus resources for professional development, such as individual in-person assistance at the Career Development Center
  • Do independent research into jobs and career paths
  • Draw connections between classes and professional life through inquiry and reflection
  • Work on and follow a realistic academic plan; identify options when the plan encounters obstacles

Faculty

  • Refer students to campus resources for professional development, such as individual in-person assistance at the Career Development Center
  • Discuss students' job and career options
  • Help students make connections between classes and professional life
  • Assist student in making a realistic academic plan; identify options when the plan encounters obstacles. Alert department chairs when you see patterns of obstacles


5. Educate Themselves About Institutional Policies, Procedures, and Opportunities

Students

  • Familiarize yourself with the policies in the Undergraduate Catalog - repeats, probation, academic integrity, harassment, etc.
  • Familiarize yourself with your major program's special requirements (such as FATE for ed majors)
  • Learn how to interpret university and program policies, procedures, and regulations
  • Seek out extracurricular activities and events that will support your academic, professional, and life plans

Faculty

  • Provide accurate information about institutional policies and procedures - repeats, probation, academic integrity, harassment, etc. - and refer students to appropriate offices
  • Provide accurate information about students' major program special requirements (such as FATE for ed majors)
  • Keep up to date with university and program policy changes and emphasize these to advisees
  • Encourage participation in extracurricular activities and events that will support students' academic, professional, and life plans

6. Contribute to Making Good Class Choices

Students

  • Devise an initial plan for your course schedule and take it to your advising meeting
  • Actively participate in monitoring your degree progress by regularly accessing your Degree Progress Report (DPR) and by referencing the university catalog
  • Know your degree requirements so that you can choose classes wisely
  • Explore other options, if a class is not available

Faculty

  • Assess and adjust student class plans accurately
  • Maintain an understanding of general education requirements, including changes, to assist advisees with correct course selection
  • Assist students in accurately choosing courses that satisfy academic requirements and help them actualize their career goals
  • Help students devise options, if classes are not available. Alert department chair to patterns of unavailability

7. Address Challenges Through Knowledge and Use of Campus Resources

Students

  • Learn about the resources available to you on campus, such as counseling, tutoring, housing, etc.
  • Know that help is available on campus, and don't hesitate to ask for assistance
  • Be prompt in responding to problems, such as academic probation

Faculty

  • Makes appropriate referrals to students experiencing academic, emotional, or interpersonal challenges: counseling, tutoring, housing, etc.
  • Connect students to the people or office that can help them
  • Help students recover from problems: for example, by submitting and following up on Academic Recovery Plans

8. Use Available Technological Tools

Students

  • Actively monitor your progress by regularly accessing your Degree Progress Report, by examining your program's advising sheets, and by referencing the university catalog
  • Learn to utilize and regularly access myWCU

Faculty

  • Be able to use the Degree Progress Report and assist students in understanding how to use it
  • Document students' degree progress, including using Advisor Comments