View Text Only Version

IS&T Email Notice

Notices

Contact IS&T Email Notice  

IS&T Email Notice

Address:
University Ave
West Chester, PA 19382


Phone: 610-436-1000
Email: webmaster@wcupa.edu

Notices

Email Notice NumberEmail TypeEmail MessageEmail ImageActive StudentsEnrolled StudentsEmployeesManagersFacultyStaffRetired EmployeesOtherOther EmailOther Display Name
20180111-34Phishing/Email Scam Alert

A new phishing email is circulating with the subject: Your webmail account will be blocked! Limit almost exceeded. This message is fake. Please do not click any links or respond to the email. Never send passwords over email and do not reply to messages soliciting personal information. If you need assistance, please call 610-436-3350.

34-2018-01-11_8-32-33.jpgTrueTrueTrueFalseFalseFalseTrueFalse  
20171214-33Phishing/Email Scam Alert

Please be aware of a new phishing email that is circulating with the subject Staffs Final Warning-0.168251857 - this is a fake message. Please do not click any links, or respond to the email. Never send passwords over email and do not reply to messages soliciting personal information. If you have any questions, please contact the Help Desk at 610-436-3350.

33-Phishing.jpgTrueTrueTrueFalseFalseFalseTrueFalse  
20171127-32Planned Maintenance

Please be advised that myWCU service is tentatively scheduled to be down and unavailable on Saturday, 12/2 from approximately 7:00am to 3:00pm for routine maintenance. All other systems will be operational during this maintenance (D2L, e-mail, Web, etc.). Please contact Kathy Bolton at 610-436-1047 or email kbolton@wcupa.edu if you have any questions.

We are sorry for any potential inconvenience and thank you for your understanding.

 TrueFalseTrueFalseFalseFalseFalseFalse  
20171127-31Planned Maintenance

Planned Maintenance Completed:

The maintenance on the WCU Microsoft Office 365 portal is now complete. To access O365, visit microsoftonline.com and then enter your WCU login credentials. Individuals who were previously using the local OneDrive Client will need to resync their device to the OneDrive Cloud. Instructions to sync your local OneDrive Client using an Apple or Windows device are provided below.


Windows: https://www.wcupa.edu/infoServices/documents/OneDrive_Config_Windows.pdf

Apple: https://www.wcupa.edu/infoServices/documents/OneDrive_Config_Apple.pdf

If you have any questions or need assistance, please contact the Help Desk at 610-436-3350.

Thank you for your patience during this extended maintenance window.

 TrueFalseTrueFalseFalseFalseFalseFalse  
20171122-30Planned Maintenance

Planned Maintenance Window Exceeded:

Please be advised that the maintenance on the WCU Microsoft Office 365 portal is taking longer than anticipated. Our teams have engaged Microsoft Premier Support to restore O365 services as soon as possible.

We will provide a notification as soon as the maintenance has completed.

Reminder: This maintenance ONLY impacts users who are currently using the WCU Microsoft Office 365 portal & OneDrive storage.

We apologize for any inconvenience.

 TrueFalseTrueFalseFalseFalseFalseFalse  
20171120-29Planned Maintenance

Please be advised that SharePoint is tentatively scheduled to be down and unavailable on Friday 11/24 for the entire day for routine maintenance. All other systems will be operational during this time (D2L, e-mail, Web, etc.).

If you have any questions or need assistance, contact the Help Desk at 610-436-3350.

We apologize for any potential inconvenience and thank you for your patience and cooperation during this maintenance window.

 FalseFalseTrueTrueTrueTrueFalseFalse  
20171120-28Best Practices

Cyber Monday is rapidly approaching. This one day is anticipated to be the biggest day of the year for online purchases. Below you will see a link for some helpful tips for shopping more safely online during this holiday season.
https://staysafeonline.org/wp-content/uploads/2017/11/NCSA_Holiday_Shopping_2017.pdf (PDF File)

 FalseFalseTrueFalseFalseFalseTrueFalse  
20171119-27Planned Maintenance

Planned Maintenance Window Exceeded:

Please be advised that the maintenance on the WCU Microsoft Office 365 portal is taking longer than anticipated. We will provide a notification as soon as the maintenance has completed.

NOTE: This maintenance ONLY impacts users who are currently using the WCU Microsoft Office 365 portal & OneDrive storage. There will be no impact to WCU Email or SharePoint.

We apologize for any inconvenience.

 TrueFalseTrueFalseFalseFalseFalseFalse  
20171117-26Planned Maintenance

This is a reminder that IS&T Infrastructure Services will be performing maintenance on the WCU Microsoft Office 365 portal making it unavailable starting 5:00pm tonight Friday, 11/17/2017 through Sunday, 11/19/2017. IS&T will send an update once the maintenance is complete and the service is ready to use.

NOTE: This maintenance ONLY impacts users who are currently using the WCU Microsoft Office 365 portal & OneDrive storage. There will be no impact to WCU Email or SharePoint.

To access OneDrive files during the maintenance they must be synced locally to your device no later than 5:00pm on Friday, 11/17/2017. To find out if your OneDrive is synched, you can click on the OneDrive icon (Blue Cloud) on your task bar. You should see All files are in sync or OneDrive is up to date.

If you have any questions or need assistance, contact the Help Desk at 610-436-3350.

We apologize for any potential inconvenience and thank you for your patience and cooperation during this maintenance window.

26-OneDrive_Sync.jpgTrueFalseTrueFalseFalseFalseTrueFalse  
20171114-25Custom

D2L Daylight is Coming!

In May 2018, the D2L Learning Management System will transition to a new look and feel called, D2L Daylight. Most of the D2L tools you currently use will remain and continue to work the way they do now. The changes include a mobile friendly interface and a cleaner layout with course images. Faculty and staff interested in trying the D2L Daylight interface can gain sneak peek access by attending a training event.

Please visit wcupa.edu/daylight for more information and to register for upcoming training opportunities. Custom training for departments or programs can be requested by emailing d2l@wcupa.edu or distanceed@wcupa.edu.

25-daylightDevices.pngFalseFalseFalseFalseTrueFalseFalseFalse  
20171113-23Planned Maintenance

Please be advised that IS&T Infrastructure Services will be performing maintenance on the WCU Microsoft Office 365 portal making it unavailable starting 5:00pm Friday, 11/17/2017 through Sunday, 11/19/2017. IS&T will send an update once the maintenance is complete and the service is ready to use.

NOTE: This maintenance ONLY impacts users who are currently using the WCU Microsoft Office 365 portal & OneDrive storage. There will be no impact to WCU Email or SharePoint.

To access OneDrive files during the maintenance they must be synced locally to your device no later than 5:00pm on Friday, 11/17/2017. To find out if your OneDrive is synched, you can click on the OneDrive icon (Blue Cloud) on your task bar. You should see All files are in sync or OneDrive is up to date. If you need assistance, contact the Help Desk at 610-436-3350.

We apologize for any potential inconvenience and thank you for your patience and cooperation during this maintenance window.

23-OneDrive_Sync.jpgTrueFalseTrueFalseFalseFalseFalseFalse  
20171108-22Outage

IS&T Enterprise Services has resolved the issue with MyWCU, and the system is functioning normally.

Enterprise Services continues to monitor performance of MyWCU to ensure proper function for the campus community. If you experience slowness or performance issues, please contact the Help Desk at 610-436-3350.

We are sorry for any inconvenience, and thank you for your understanding.

 TrueFalseTrueFalseFalseFalseTrueFalse  
20171108-21Outage

We are currently experiencing performance issues with MyWCU and we are working to resolve the issue as soon as possible. We are sorry for any inconvenience, and thank you for your understanding.

 FalseTrueTrueFalseFalseFalseTrueFalse  
20171105-20Phishing/Email Scam Alert

A new phishing email is circulating with the subject "Re: WCUPA Update Final Notification!" - this is a fake message. Please do not click any links, or respond to the email. Never send passwords over email and do not reply to messages soliciting personal information.

20-phish-11-05.pngFalseTrueTrueFalseFalseFalseTrueFalse  
20171027-18Outage

Please be advised that last evening we discovered a delay in the delivery of inbound email messages sent to West Chester University email addresses which began around 2:00pm. The issue was resolved at 1:20am this morning. If you are continuing to experience any delay in the delivery of email messages, please contact the Help Desk at 610-436-3350.

 TrueFalseTrueFalseFalseFalseTrueFalse  
20171023-17Phishing/Email Scam Alert

Be advised of a new phishing email that is circulating with the subject Scheduled Network Maintenance - this is a fake message. Please do not click any links or respond to the email. Please delete the email. Never send passwords over email and do not reply to messages soliciting personal information.

17-Phishing2.JPGTrueTrueTrueFalseFalseFalseTrueFalse  
20171020-16Phishing/Email Scam Alert

A new phishing email is circulating with the subject WCU Mailbox Usage that appears to be sent from helpdesk@wcupa.edu. This is a fake message. Please do not respond to the email. Never send passwords over email and do not reply to messages soliciting personal information. Please delete the email. Thank you.

16-Phishing.JPGTrueTrueTrueFalseFalseFalseTrueFalse  
20171020-15Planned Maintenance

This is a reminder that IS&T Infrastructure Services will be performing network maintenance on Saturday, October 21st from 8:00am until 10:00am This maintenance will cause several brief interruptions to the RamCloud environment. We apologize for any inconvenience, and thank you for your understanding.

 FalseTrueTrueFalseFalseFalseFalseFalse  
20171016-14Planned Maintenance

Please be advised that IS&T Infrastructure Services will be performing network maintenance on Saturday, October 21st from 8:00am until 10:00am. This maintenance will cause several brief interruptions to the RamCloud environment.

We apologize for any inconvenience, and thank you for your understanding.

 FalseTrueTrueFalseFalseFalseFalseFalse  
20171011-13Outage

Early this morning, our wireless authentication services failed which prevented users from connecting to RamNet. In most cases, those already connected would not have been affected. The failure has been identified as a problem in a software update to our wireless network system. The issue was resolved by 7:55AM and no more issues are expected. If you experience any problems connecting to RamNet, please contact the Help Desk at 610-436-3350. We are sorry for any inconvenience, and thank you for your understanding.

 FalseTrueTrueFalseTrueTrueFalseFalse  
20171004-12Planned Maintenance

Please be advised that IS&T Infrastructure Services will be moving faculty email accounts to new University mail servers starting Monday, October 9th to Thursday, October 12th.

All mailbox moves will start in the evening at 8:00pm and be completed by 6:00am the following morning. NO ACTION IS REQUIRED, and minimal disruption is expected. Please use the link below to review new features and information related to this mailbox move. If you have any questions, call the IT Help Desk at 610-436-3350, or email HelpDesk@wcupa.edu.

We are sorry for any potential inconvenience and thank you for your understanding.

https://www.wcupa.edu/infoServices/documents/istWebmailInterfaceOverview.pdf
 FalseFalseFalseFalseTrueFalseTrueFalse  
20171002-11Phishing/Email Scam Alert

A new phishing email is circulating with the subject Re: Staff WCU Update. This is a fake message. Please do not click any links, or respond to the email. Never send passwords over email and do not reply to messages soliciting personal information.

11-Phishing_2017-10-02_6-57-50.jpgTrueFalseFalseTrueTrueTrueTrueFalse  
20170918-9Planned Maintenance

Please be advised that IST Infrastructure Services will be moving staff email accounts to new University mail servers starting Monday, September 18th to Friday, September 29th.

All mailbox moves will start in the evening at 10:00pm and be completed by 6:00am the following morning. Minimal disruption is expected. Please use the link below to review new features and information related to this mailbox move. If you have any questios, call the IT Help Desk at 610-436-3350, or email HelpDesk@wcupa.edu.

We are sorry for any potential inconvenience and thank you for your understanding.

https://www.wcupa.edu/infoServices/documents/istWebmailInterfaceOverview.pdf

 FalseFalseFalseTrueFalseTrueTrueFalse  
20170913-8Planned Maintenance

FYI – Please distribute as widely as possible – this note has not been sent to all users.

Please be advised that myWCU service is tentatively scheduled to be down and unavailable on Saturday, September 16th from approximately 7:00am to 3:00pm for routine maintenance. All other systems will be operational during this maintenance (D2L, e-mail, Web, etc.).

Please contact Kathy Bolton at 610-436-1047 or email kbolton@wcupa.edu if you have any questions. Thank you.

 FalseFalseTrueFalseFalseFalseTrueFalse  
20170831-7Phishing/Email Scam Alert

A new phishing email is circulating with the subject (Receipt from AppIe lD) - this is a fake message. Please do not click any links, or respond to the email. Never send passwords over email and do not reply to messages soliciting personal information.

7-Phishing_08312017.jpgTrueFalseTrueFalseFalseFalseTrueFalse  
20170824-6Custom

REMINDER - PLEASE DO NOT MOVE VoIP TELEPHONES WITHOUT CONTACTING NETWORKING and TELECOMMUNICATIONS!

The location of each VoIP telephone on campus is programmed into the Telephone System and is accessed by Public Safety whenever an emergency 911 call is made. Please do not move any telephone to another office by yourself – this needs to be done by Networking and Telecommunications to maintain the integrity of the location information for emergency services. Thank you for your cooperation.

If you have already moved your phone (similar to the phones pictured below) to a new office please contact us at x3535 as soon as possible to update the records in the Phone System.

6-Voip_Phones.JPGFalseFalseFalseTrueTrueTrueFalseFalse  
20170823-5Best Practices

In order to streamline technical support services for the campus community, the Division of IS&T is pleased to announce that ResNet Central is now the primary support office for all student-related technology services. Located on the ground floor of Brandywine Hall, ResNet offers a convenient, central location serving on-campus residents, commuters, alumni and distance learners.

The IT Help Desk located on the ground floor of Anderson Hall will continue providing technical support services to all Faculty and Staff.

To learn more, please visit the new IS&T Website at http://www.wcupa.edu/IST or call 610-436-3350 (please listen carefully as options have changed).

 TrueFalseTrueFalseFalseFalseFalseFalse  
20170822-4Best Practices

The Information Services & Technology Division is pleased to unveil a fresh new look, and verification website for official IS&T campus notifications. The new format provides the campus community a method to validate the authenticity of IS&T campus notifications.

This notice, and all official notices from IS&T can be verified on the IS&T Email Notice website by matching the unique Email Notice Number that is associated with all IS&T notifications effective immediately. Messages claiming to come from an “IT Help or Service Desk, etc.” that do not contain an Email Notice Number and do not appear on the IS&T notifications website are likely false messages, and should be treated as SPAM/Junk email.

Standard IS&T notifications include, but are not limited to:
- Best Practices
- Phishing & Security Alerts
- Planned & Emergency Maintenance Windows
- System Outages

4-IST-Email-Notice-Website.jpgTrueTrueTrueTrueTrueTrueTrueFalse  
  • Show 10 more
  • Show 10 less

IS&T Division Official Notice

This email was sent to:

This notice is an official communication of the West Chester University Information Services & Technology Division, and can be independently verified by visiting the URL above.

A matching message should appear at the wcupa.edu URL above. Messages not verifiable in this way may be forged.

IS&T Division Official Notice

This notice does not exist.