West Chester, PA 19382
This email was sent to: Active Students, Employees, Retired Employees
Please be advised that some users are reporting they cannot access their Mimecast portal page or they are receiving delay messages when sending emails. There is an active issue with our vendor, Mimecast, that is affecting US customers. Please be aware that email processing and delivery is functioning, although some users may experience intermittent delays with delivery and see the following message:
The message you sent hasn't been delivered yet due to: Queued for sandbox. We'll let you know if we can't deliver it successfully.
Further Information, Security check not complete
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
Not enough disk quota
Mimecast is working to resolve the issue as soon as possible. We recommend allowing time for the emails to send. We are sorry for any inconvenience and thank you for your understanding. If you have any questions, please call the Help Desk at 610-436-3350.
This notice is an official communication of West Chester University Information Services & Technology, and can be independently verified by visiting the URL above.
A matching message should appear at the wcupa.edu URL above. Messages not verifiable in this way may be forged.