Will my new RAM Card continue to do everything it does now (RAM Bucks, dining plans, door access, etc.)?

Yes! Your new RAM Card will continue to do everything it does now. Your new RAM Card will have both a magnetic stripe and embedded card technology. Any current building access permissions will carry over to your new card.

Will I need to carry 2 cards?

Maybe…employees who currently carry 2 cards (a WCU RAM eCard and a prox card), will continue to carry the prox card in addition to your new RAM Card until those proximity card readers are replaced with the new readers. We will replace card/prox readers building by building. Note: After the proximity readers in your building have been replaced, you will use ONLY your new RAM Card for building access and will only need to carry one card.

How will I know when the card/prox readers in my building are scheduled for replacement?

We will notify your building administrator with scheduled conversion dates and post to the project website for your review. Your building administrator will likely use whatever existing process is in place to alert building occupants of upcoming conversions.

Do I have to pay for a new RAM Card?

Until December 13, 2019, there is no charge for the initial replacement RAM Card issued through the project. You must, however, surrender your old Ram Card. The SSI Card Office will continue to charge a fee for replacement RAM Cards (lost, stolen or damaged). Please see www.ramecard.com for more info on replacement card policies and fees.

What if I still need the mag-stripe for a specific function in my department?

The new RAM Card will have both the contactless chip and the magnetic stripe. All current processes that use the magnetic stripe will continue to function normally.

Will card readers be replaced in all buildings?

Yes, we will replace existing card readers in all buildings over the course of the next 3 years (except Philadelphia location). We will advise the campus community in advance of building conversions. Please see the list of completed buildings on this web page.

Can I punch a hole in my new card?

No! Please do not punch a hole in your new card as it will damage the embedded technology. If you like to carry your card on a lanyard, please use the type with a plastic pouch. Please no holes! You will be responsible for the replacement cost of the card if you attempt to punch holes or otherwise modify the new card.