Electronic Security Request
Electronic Security Request Form has changed!
We have re-constructed the Electronic Security Request Form to be more efficient and user-friendly to our cardholders at WCU.
Please use the following questions to connect to the correct page and complete the short request form.
- Deactivate your RamNetID card for lost, missing, or stolen RamNetID cards. You may also stop by the Card Access window at 690 S. Church St. Side Entrance.
- Activate your new RamNetID card. You may also stop by the Card Access window at 690 S. Church St. Side Entrance.
- Request access to a building, room or area; (ex: Anderson Hall, SSN Biology Room SSN 174, Student Rec Center Turnstiles), click here (link to electronic form).
- To report a problem with a card reader, door, or camera.
- To schedule an event or to add, change or remove a door schedule.
- To get a quote for a new device such as a card reader, panic alarm, or camera. This only pertains to the administrative department.
- Request a Contractor Card for a business or affiliate.
Initial process for Lost Cards:
- Notify Card Access to deactivate your card, this will prevent anyone else who may have picked up your card.
- Notify SSI to suspend your meal plan.
- To obtain a new card, please go to SSI (normal hours of operation are Monday through Friday 8:00am to 4:30pm located at the Sykes building) to re-issue a new card.
PLEASE NOTE: It will take 24-48 hours for cards to populate in the database system. For immediate attention please go to the Card Access window at Public Safety, located at the Peoples Building, 690 S Church St at Side Entrance. Hours of operation: Monday through Friday from 8:00am to 4:00pm.
Ram Card Fees: (fees are subject to change please verify on wcupa.edu Ram Card office)
- Initial Undergraduate Student ID: $20.00
- Initial Graduate Student ID: $20.00
Initial or Replacement Faculty/Staff ID: Must have signed HR Employee ID Authorization Form - Lost/Stolen Student ID Replacement: $20.00
Damaged Student ID Replacement: $20.00 - Change of Photo/Name: $20.00
- Nursing Clinical ID Badge: $6.00
Any questions regarding access cards, doors, door access, cameras, or electronic security, please email at DPS-ESSUPPORT@wcupa.edu
Please do not send your requests through this email