OnBase Training
Getting Started
OnBase is West Chester University's document management and workflow system. Use the resources below to ensure you can access and use OnBase successfully.
Browser Compatibility
Chrome and Firefox are the recommended browsers for accessing OnBase. Check the Browser Compatibility Requirements to ensure your browser is supported.
Pop-Up Blockers
Pop-up blockers may prevent OnBase pages from opening correctly. Please ensure pop-ups are allowed when using OnBase.
Need Help?
For additional assistance, submit an AES Support Portal Ticket.
Academic Forgiveness
- Student Academic Forgiveness Form
- Dean Review of Academic Forgiveness Forms
- Chair Review of Academic Forgiveness Forms
Accelerated Bachelor’s to Master’s Enrollment Request Form
- Accelerated Bachelor's to Master's Degree Program - Coordinator
- Accelerated Bachelor's to Master's Degree Program - Graduate Coordinator
- Accelerated Bachelor's to Master's Degree Program - Graduate Dean
- Accelerated Bachelor's to Master's Degree Program - Chair
- Bachelor's to Master's Degree Program - Chair
Credit by Exam
- Dean Review of Credit by Exam Form
- Faculty Review of Credit by Exam Form
- Chair Review of Credit by Exam Request
Independent Study/Individualized Instruction
- Chair Review of Independent Study/Individualized Instruction Form
- Dean Review of Independent Study/Individualized Instruction
- Faculty Review of Independent Study/Individualized Instruction Form
Petition for Exception to Policy
- Reviewing and Approving a Petition for Exception to University Policy in OnBase (Undergraduate Students): Chairperson of the Petitioning Student
- Reviewing and Approving a Petition for Exception to University Policy in OnBase (Undergraduate Students): Faculty of the Course Petitioned
- Reviewing and Approving a Petition for Exception to University Policy in OnBase (Undergraduate Students): Student's Academic Advisor
- Reviewing and Approving a Petition for Exception to University Policy in OnBase (Undergraduate Students): Student's College Dean
- Grad Coordinator’s How to for Petitions
Tenure and Promotion
- TeP Specific Information
- Unity Client - Please submit a ServiceNow Ticket to complete the installation.
- Virtual Print Driver- Please submit a ServiceNow Ticket to complete the installation.
- Web Client Login
