Ramportal Training

Advising: Removing Advisor Holds

Last edit date: 1/15/2026

Audience: Advisors

Purpose: This guide provides instructions for advisors on how to remove an Advisor Hold and view a list of advisees with an Advisor Hold in RamPortal.

Contents
Navigation
Remove a Hold
View a List of Advisees with an Advisor Hold
About Other Holds

Navigation

1. Login to RamPortal using your WCU Single Sign On (SSO).     
2. Locate the Faculty Center card on your home page.   
3. Select My Advisee Information and then choose View Student Profiles and List of Advisees in the dropdown. 
   
   Fig 1

Remove a Hold

1. Select a Term from the drop down.
2. Search for advisee (see Fig 2).
   • Enter the student ID, email, or name and click View Profile.  
   • You can also select the View My Advisee Listing link to view all advisees.  Then select the advisee Name and ID to View Profile. 
     
     Fig 2
3. Click on the Registration Notices and Holds button on the student profile (see Fig 3).  
4. Locate the Hold in the list.
5. Click Release next to the item (see Fig 3).
6. A confirmation message will appear in the top right corner once the Hold is released.
   
   Fig 3

View a List of Advisees with an Advisor Hold

If you would like to see a full list of all your advisees who currently have an Advisor Hold:

1. Locate the Faculty Center card on your home page.   
2. Click the View Student Profiles and List of Advisees button. 
3. Select a Term from the drop down.
4. Click on the View My Advisee Listing link (see Fig 2).
5. On the Advisee Listing page, locate the Advisor Holds column to identify students with an Advising Hold (see Fig 4).
   
   Fig 4

About Other Holds

This guide covers Advisor Holds only.  For questions about other holds, please refer students to the office listed on the hold.

For additional assistance,  submit a ticket for support.