The College of Education and Social Work (CESW) uses TK20 by Watermark as a comprehensive
online data management system for assessments of student learning outcomes and field
placements. Tk20 establishes electronic documentation for continuous improvement of
our programs and accreditation. Students will use this system to complete key unit
and program course assignments, field applications, field experience binders, surveys,
All students who are enrolled in Educator Preparation Programs that are accredited
by the Council for the Accreditation of Educator Preparation (CAEP) are required to
have a Tk20 by Watermark account. This includes initial-licensure programs, the M.Ed.
Literacy and Reading Specialist Certification, and the Certificate in Autism. Effective
August 1, 2018, students who do not have an active account, are required to purchase
You can log into Tk20 directly at https://wcupa.tk20.com with your WCU email and password. Your professor may have also added a link to the
Tk20 Homepage in your D2L course.
Your password is the same password that you use to access MyWCU and D2L. If you forgot
you password, contact the IT Help Desk at 610-436-3350 or firstname.lastname@example.org.
If you try to log into Tk20 and receive an error message, it is possible that you
do not have an active Tk20 account. If you are unsure if you have an active account,
please contact the Tk20 office at 610-436-2085 or email@example.com
Students can purchase a Tk20 by Watermark account for $115 ($112 + $3 processing fee)
via credit card (Mastercard or VISA) or money order/cashier’s check.
Effective August 1, 2018, students can purchase a Tk20 account online via credit card
or money order/cashier’s check at https://wcupa.tk20.com. Students who need to utilize financial aid to purchase a Tk20 student account should
first obtain a book voucher for $115 from the Bursar's office. Once the book voucher
is received, go to the WCU Campus Bookstore's customer service to purchase a Tk20
student account. You may ask for Steve Manella, Erica Considine, or David Urbany at the WCU Campus Bookstore for assistance.
Only accounts that have been totally unused are eligible for a refund (this includes
even logging in to your account). If you have a completely unused account, a full
refund will be issued within 30 days of purchase; a 50% refund will be issued between
31 days – 6 months of purchase, no refunds will be issued after 6 months. If you need
assistance with a refund, contact the WCU Tk20 Office at 610-436-2085 or firstname.lastname@example.org.
Before purchasing an account, students should consult with their program’s Department
Chair or an instructor to ensure purchasing an account is a requirement for their
program. If this is a requirement, students who do not already have a paid account,
must purchase one by the end of the 2nd week of the semester. Students who do not
purchase an account by this date risk being dropped from the course and risk the ability
to complete their program.
You will receive an email confirmation from email@example.com once your account has been activated. Please allow 2 – 3 business days after purchase
for account activation.
After purchase, please allow 2 – 3 business days for account activation. If you do
not receive an email within 2 – 3 business days of activation request, first check
your Junk and/or SPAM email folders. If you still need assistance, contact firstname.lastname@example.org or 610-436-2085.
Tk20 can be accessed from either a PC or a MAC.
We recommend that you use either Google Chrome or Safari when working within Tk20.
Do not use Internet Explorer.
- Please make sure that you are using one of the latest two versions of Chrome or Safari
browsers for optimal performance.
- Do not use the browser back button. Instead, navigate using the tabs and menus within
- Do not sign into Tk20 in multiple tabs or windows. Only have one instance of Tk20
open at a time.
- Do not include special characters such as (*,', ", &, ?) in the name of a file that
is to be uploaded into Tk20.
This means that you have two tabs of the same assignment open at one time. You should
only access Tk20 in one tab at a time. Close the new tab and return to the original
tab to complete your assignment.