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#WCUPresidentialShadow: Katie Noll and Tyler Haney

#WCUPresidentialShadow: Katie Noll and Tyler Haney

President - October 23, 2019

Recently, I shadowed Katie Noll and Tyler Haney on the job at The Ram Shop, WCU’s new convenience store that features an employment readiness program for students who identify on the autism spectrum. The shop is part of the University’s Dub-C Autism Program, also known as D-CAP, which provides support to students with autism to increase their retention and graduation rates, as well as help them secure gainful employment post-graduation.

tags: president

Sharepoint Online

Sharepoint Online

Julianna Szonntag - June 28, 2019

SharePoint Online, a component of Office 365, is a cloud based collaborative platform that integrates with Microsoft Office. SharePoint Online allows an enterprise to store, retrieve, search, archive, track, manage and report on digitized documents. First launched in 2001, SharePoint started as a shared document management and indexing application that grew to become an early portal solution.

tags: infoservices

Email Migration to Microsoft Cloud

Email Migration to Microsoft Cloud

Rashed Kabir - May 30, 2019

West Chester University is migrating it’s on premises email and calendaring system, Exchange 2016, to Microsoft’s Exchange Online Cloud Services.

tags: infoservices

#WCUPresidentialShadow: Mike Ogoe

#WCUPresidentialShadow: Mike Ogoe

President - May 22, 2019

Late May is when many WCU employees can exhale a bit and plan for the upcoming academic year. But for IS&T team member Mike Ogoe it's actually one of his busiest times.

tags: president

Meeting Quality Matters Standards in Online Education

Meeting Quality Matters Standards in Online Education

Colleen Phillips - April 22, 2019

With the rapid growth of online education at West Chester University, IS&T Distance Education Services looked to ensure that our online courses are built upon research-backed standards. Therefore, we partnered with Quality Matters (QM), a non-profit organization that specializes in standards for quality assurance for online course and program design.

tags: distance education, infoservices

Anderson Hall Renovation Project – The Role of IS&T

Anderson Hall Renovation Project – The Role of IS&T

Sandi Unger - April 04, 2019

Anderson Hall is a beautiful historic building located right in the heart of the north campus. Originally built in 1938, Anderson Hall underwent a complete renovation in 2018; the first complete life-cycle renovation in over 20 years.

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#WCUPresidentialShadow: Martin Dallago

#WCUPresidentialShadow: Martin Dallago

President - March 07, 2019

Every September, I receive lots of advice from Martin Dallago. He'll tell me to straighten my shoulders as I walk or to project my voice to the back of the room. He's even been known to remove lint from my suit.

tags: president

A Modern Approach to Mobile Device Management

William McGrory, Arnel Floria, Theresa Friedman - February 21, 2019

WCU IS&T is committed to the support of the mobile campus user. Over the past ten years, the use of technology on campus has changed to mobile first. Our newest initiative to support mobile technology, is the implementation of Workspace One.

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#WCUPresidentialShadow: Tammy Hilliard-Thompson

#WCUPresidentialShadow: Tammy Hilliard-Thompson

President - January 28, 2019

Recently, I spent a day on the job with Tammy Hilliard-Thompson, who is interim director of WCU's Lawrence A. Dowdy Multicultural Center. Although I knew the center was well-utilized, I was surprised to see just how busy it can get. Designed to promote the academic achievement and personal development of more than 3,700 African-American, Latino/a, Asian-American, and Native American students, the center is a home base for coordination of services as well as a gathering place where students socialize and connect. The day I worked there, every desk, seat, and ottoman was taken.

tags: president

Life in the FAST Lane

Life in the FAST Lane

Bonnie Young - January 02, 2019

The Faculty and Staff Training unit (FAST) at West Chester University offers many opportunities to “keep up to speed” with technology, trends, and best practices. Nearly every week, we see new academic technologies released. There are more tools today available to faculty and staff than ever before.

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Saying Goodbye to VGA...

Saying Goodbye to VGA...

Yuki Yamamoto, Teresa Hudson - November 08, 2018

The VGA (Video Graphics Array) video connectivity port was introduced by IBM in 1987 as a video standard for PC desktops. It became the standard video output for laptops and has been a familiar sight to computer users over the past 30 years. However, HDMI (High-Definition Multimedia Interface) connectivity was introduced in late 2003 supporting a wide screen image with a 16:9 or 16:10 aspect ratio and a significantly higher video resolution.

tags: Info Services

FERPA Training

FERPA Training

Megan Jerabeck, LaTisha Griffin, Amber Grove, Lauren Keefe, Danielle Zimmerman - November 02, 2018

West Chester University has a legal obligation to ensure compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), which governs release of, and access to, student education records. The law, and the University’s Privacy Policy, apply not only to current students but to all individuals who have ever attended the university.

tags: Info Services

OU Campus – Final Stages of Migration

OU Campus – Final Stages of Migration

Kristin Williams - September 25, 2018

The University's new Content Management System (CMS), OU Campus, is in it's final stages of migration. OU Campus brings features to the table that were previously unavailable to our users.

tags: Info Services

Student Printing at WCU

Student Printing at WCU

Jeff Hoffman, Teresa Hudson - August 27, 2018

Learn about how students print on campus using RamPrint.

tags: Info Services

#WCUPresidentialShadow: Jared Brown, Director of New Student Programs

#WCUPresidentialShadow: Jared Brown, Director of New Student Programs

President - August 23, 2018

Jared Brown has 3,975 students to get ready for college. While he may not be the one buying these students double XL bed sheets or taking them to the doctor for meningitis shots, the work he's doing to help students prepare is critically important.

tags: president

#WCUPresidentialShadow: Diane Lokey, WCU's Softball Coach

#WCUPresidentialShadow: Diane Lokey, WCU's Softball Coach

President - April 01, 2018

At first glance, WCU softball coach Diane Lokey appears to be all business, all the time. Striding onto the softball field the Monday after spring break, she gives a quick greeting to a player then starts reviewing the Academic Book. On a weekly basis, every team member must update "The Book" with current grades and upcoming exam dates and project deadlines.

tags: president

IS&T Notification System - Keeping the Campus Informed of IT Related Events

IS&T Notification System - Keeping the Campus Informed of IT Related Events

Michael Jordan, Dan Swift, Frank Piscitello & Paul Gargiulo - March 01, 2018

With the increasing number of updates and maintenance required for technology components along with the reality of increased email scams and phishing attacks, it is imperative that Information Services and Technology communicates to the campus community in a secure and uniform manner and for users to verify that the emails were authentic and legitimately sent from IS&T.

tags: Info Services

The Evolution of Digital Signage at WCU

The Evolution of Digital Signage at WCU

JT Singh, Mike Kalinowski & Teresa Hudson - February 01, 2018

Digital signage helps institutions to provide timely communications to internal and external constituents with a consistent tone and brand.

tags: Info Services

#WCUPresidentialShadow: A Day in the Life of Jerry Daudert, Project Work Force Foreman

#WCUPresidentialShadow: A Day in the Life of Jerry Daudert, Project Work Force Foreman

President - February 01, 2018

During his 20-plus years as an active member of the Carpenters' Union, Jerry Daudert never knew what each week would bring. He might head out on a general construction job on Monday and Tuesday, then do interior trim projects the rest of the week. He worked on day-long tasks and also tackled year-long assignments, such as framing out office space in Philadelphia's Comcast Center.

tags: president

RAM Card, Your Key to Everything at WCU

RAM Card, Your Key to Everything at WCU

Sandi Unger - January 23, 2018

Information Services & Technology is partnering with the Department of Public Safety on a 3-year project to transition from its current aging card access system to a system that uses contactless technology (HID SEOS encryption) and contactless cards.

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Office 365 @ WCU - Tools Supporting Learning and Increased Mobility

Office 365 @ WCU - Tools Supporting Learning and Increased Mobility

Rashed Kabir, Theresa Friedman & JT Singh - January 01, 2018

Microsoft Office 365 - often shortened to "O365" - is a mobile- and Web-enabled suite of Office applications including email, OneDrive storage, and many other related services. At WCU, we have long used Microsoft services including Exchange for email and calendar and SharePoint for intranet services.

tags: Info Services

IS&T On The Move!

IS&T On The Move!

Deke Kassabian - December 01, 2017

As many of you know, the Information Services and Technology Division has long kept offices and walk-in help facilities in multiple campus locations. This includes Allegheny Hall, Brandywine Hall, the Demonstration and Application Center on Matlack Street, and Anderson Hall.

tags: Info Services

#WCUPresidentialShadow: A Day in the Life of Carlos Esteva, WCU Custodian

#WCUPresidentialShadow: A Day in the Life of Carlos Esteva, WCU Custodian

President - December 01, 2017

Last year, when a student was discouraged and ready to drop out of WCU, a University employee convinced him to work on making new friends and feeling connected. Months later, when the student and his mom came to thank the employee, the young man started the conversation by saying, "Mom, this is the individual who literally saved my life."

tags: president

D2L Daylight is Coming!

D2L Daylight is Coming!

Lauren Keefe and Tom Pantazes - November 01, 2017

The Information Services & Technology Division recently announced that in May 2018, the D2L Learning Management System will transition to a new look and feel called, D2L Daylight. What is D2L Daylight? D2L Daylight is the name of the visual enhancement that will occur to D2L. The changes include a mobile friendly interface and a cleaner layout with course images. With the exception of how you access courses, all of the D2L tools you currently use will remain and continue to work the way they do now.

tags: Info Services

Introducing LyndaCampus to WCU!

Introducing LyndaCampus to WCU!

Lauren Keefe and Bonnie Young - October 01, 2017

The Information Services & Technology Division recently introduced an additional learning resource for all faculty, staff and students. LyndaCampus, offering free unlimited access to over 180,000 high quality video tutorials, is the global leader in online skills instructions and provides the campus community a personalized learning experience through on-demand, self-paced learning in a variety of formats, whether it be a series of videos or small takeaways.

tags: Info Services

#WCUPresidentialShadow: A Day in the Life of WCU's Marching Band Director

#WCUPresidentialShadow: A Day in the Life of WCU's Marching Band Director

President - October 01, 2017

If Andrew Yozviak wasn't WCU's marching band director, he'd probably make a great air traffic controller. As I watched him in action at a recent rehearsal at Matlack Fields, I was reminded of an old movie about air traffic controllers called Pushing Tin. Much like an air traffic controller, Yozviak needs to stay cool under pressure and make split-second decisions in ever-changing conditions. But in Yozviak's case, it’s not DC-9s and 737s, but brass, woodwinds and percussion that he’s pushing to land their notes just right.

tags: president

Protecting Your Identity Online

Protecting Your Identity Online

Frank Piscitello and Deke Kassabian - September 01, 2017

During the last month, you may have seen the news about an Equifax data breach and how they leaked personal information out to the Internet. This event created a flurry of activity from the company, security experts and even the federal government.

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Making It Easier to Get IT Help at WCU

Paul Gargiulo, Richard Jackson and Deke Kassabian - August 01, 2017

It’s probably fair to say that for most people at West Chester University, their most frequent interaction with the Information Services & Technology Division (IS&T) is with one of our IT Help Desks.

tags: Info Services

Faculty and Staff Laptops

Faculty and Staff Laptops

Paul Gargiulo, JT Singh, and Deke Kassabian - July 01, 2017

IS&T is excited to announce an enhanced line of supported Windows and Apple products that will serve as the improved standard models: Lenovo M900 Desktop, Lenovo P40 Yoga, Apple MacBook Air.

tags: Info Services

Evolution of IS&T on the Web

Evolution of IS&T on the Web

Deke Kassabian and Dan Swift - June 01, 2017

The Information Services & Technology Division at West Chester University offers a broad range of IT services in support of the WCU mission. Some are IT infrastructure services, others are educational technology or distance education services. Some are web services or enterprise application services, and some are training, help, or support services.

tags: Info Services

#WCUPresidentialShadow: A Day in the Life of an Admissions Counselor

#WCUPresidentialShadow: A Day in the Life of an Admissions Counselor

President - June 01, 2017

WCU currently has 1,432 permanent employees – 645 faculty members and 787 staff. Some of these jobs -- like assistant professor of economics and college dean – I know a lot about because I have held these roles at the University. But we also have electricians, accountants, librarians, psychologists and counselors, architectural designers, a director of intramural and club sports, even a fulltime piano technician for our collection of 118 Steinway pianos.

tags: president

West Chester University's RECAP Conference

West Chester University's RECAP Conference

Deke Kassabian - May 01, 2017

Earlier this month, I had the opportunity to join about 150 faculty and staff colleagues participating in West Chester University's RECAP conference. RECAP is an annual conference held each May at West Chester University, showcasing "the use of technology to enhance teaching and learning in higher education."

tags: Info Services

Disaster Recovery and Mission Continuity

Disaster Recovery and Mission Continuity

Deke Kassabian - April 01, 2017

Back in May of 2016, I had just joined WCU as the new Vice President for the Information Services & Technology (IS&T) Division. During the first few weeks, while still trying to learn which building was which and while trying hard to remember the names of the hundreds of people I was meeting, the IS&T division was rolling forward with projects already underway at the time of my hire.

tags: Info Services

Thanks to Professor James Fabrey

Thanks to Professor James Fabrey

Deke Kassabian - March 01, 2017

In March of this year, after many years of exceptional service, Dr. Fabrey stepped down – not from his role as professor and chair, of course, but from his role as special assistant to the Vice President of Information Services.

tags: Info Services

Talking to Technology

Talking to Technology

Deke Kassabian - February 01, 2017

Until about the mid 1980s, almost everybody interacted with a computer using only a keyboard and a command line interface or "CLI." No mouse, no point and click interface, and certainly no touch screen.

tags: Info Services

This Year, Resolve to Protect Your Identity

This Year, Resolve to Protect Your Identity

Deke Kassabian - January 01, 2017

The start of a year is a great time to take stock and to commit (or recommit) to the things that matter to us. That's probably why so many of us write New Year's Resolutions. Whether we write them down, share them with friends, post them on social media, or just silently commit to them without sharing, New Year's Resolutions can be a way to identify what’s important to us and how we can improve and be the person we want to be.

tags: Info Services