Services

Sykes provides the following services, conveniences, and facilities designed to support the needs of West Chester University and the community. 

Information Desk

At the Information Desk, our highly trained and professional staff will do their best to find the answer to any question. If you need assistance with a room set up or technical help, our Student Director staff will be there to support your needs. The Information Desk staff can also assist you in finding the location and time of an event by looking it up on 25Live.

The Information Desk offers other services:

  • Office Supplies: Need to borrow a stapler, tape, tissue, or hand sanitizer? We’ve got those for you at the Info Desk, too.
  • Posting Flyers: Sykes Student Union staff will approve and post all flyers at four designated locations throughout the building. Flyers remain hung for two weeks. Check Building Procedures for more details.
  • SEPTA Schedules: SEPTA schedule booklets are available at the Information Desk. You can also get the schedules online or use the Trip Planner feature on SETPA's website.
  • Meeting Room Key and Resources: Info Desk staff distribute keys for the meeting rooms and audio-visual technology for events in Sykes Student Union.  

Lost & Found

Items found throughout the union should be turned into the staff at the Info Desk. All items are logged and every attempt is made to return them the owner. Items of significant value are brought to the Department of Public Safety. Found Ram Cards are returned to Student Services, Inc. (SSI) Service Center during normal business hours. If you have lost an item and want to see if it has been turned in, call 610-436-3360 and a member of our staff will check the log. Items will be retained for 30 days. After that period, all unclaimed items will be discarded or donated. 

Center for Student Involvement

The Center for Student Involvement (CSI) located on the second floor of Sykes Student Union and is designed to operate as an open and collaborative work/meeting space for all SGA recognized WCU student organizations. The space features a mix of tables, chairs and soft seating, three multi-person work stations, an 18 person conference room, storage lockers and seven student organization offices. The CSI houses the Student Government Association (SGA), Off Campus and Commuter Association (OCCA), Residence Hall Association (RHA), Fraternity and Sorority Life, Sexuality and Gender Alliance (SAGA), the Multicultural Organization Advisory Board (MOAB), and Leadership Empowerment and Development (LEAD). The Leadership Consultants working in LEAD will serve as the CSI "managers" assisting the Sykes Union Student Directors with monitoring the use of the space and as a resource for students.

Computer Lab

Located on the third floor, the Frederick Douglass Student Lounge features a computer lab with 22 computers and 2 Mac computers, all of which are able to print. The computers are loaded with Microsoft Office software (Word, Excel, etc) and provide access to the Internet and e-mail. Printing is limited to 125 pages per student per week. Please consider conservation before printing.

On-Campus Banking 

PSECU, also known as the Pennsylvania State Employees Credit Union has partnered with West Chester University to provide comprehensive banking services and financial education to the campus community.

The credit union has a Financial Education Center located in the Campus Store and an ATM on the ground floor adjacent to the Student Services, Inc. Service Center. Additional campus ATMs are located at the Lawrence Dining Hall, Bull Center, Church St. Kiosk, Ram Shop, and South Campus Apartment Complex. 

PSECU also offers free checking, debit cards with a rewards program, digital banking, personal or auto loans, credit cards mortgages, real estate equity, and retirement investing. On campus, the credit union also offers scholarship opportunities for PSECU members, paid internship opportunities, and financial education services. 

To join PSECU or to learn more about what we offer, please visit the Financial Education Center or their website.

Hours

Monday-Thursday: 9:00 am – 5:00 pm
Friday: 9:00 am – 4:00 pm
Please call to check hours for summer or break periods.

Other Amenities

  • All Gender Restrooms: Two all gender restrooms are located on the ground floor adjacent to EcoGrounds.
  • Lactation Room: Sykes also hosts one of WCU's Lactation Rooms on the third floor in room 306. Available for use during building hours, the Information Desk on the first floor can provide the combination to access the private room. The room includes a recliner, a table, a small refrigerator, a microwave, fan, outlet, and locked door. A sink is available in the second floor restroom.
  • Prayer & Meditation Space: Located on the second floor, there is dedicated space for quiet reflection and prayer. 
  • Locker Rentals: Lockers are available on the ground floor and can be rented by the semester ($15.00) or the academic year ($20.00). Stop by Sykes Student Union Administration office in suite 105 for more information.

  • Free Student Legal Services: Currently active students can make an appointment on MyWCU to meet with a lawyer for free legal services. The lawyer can provide consultation on a variety of civil and criminal issues - landlord/tenant, leases, citations, etc. This is offered by appointment; and a consultation is expected to last 15 minutes. Details can be found on RamConnect and on the Off Campus and Commuter Services (OCCS) website. 

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