Network Access System

Network Access System (NAS)

When attempting to connect your PC or other device to the student data network, you should consult the following links. Often they will answer any questions you have and save you a call to our help desk.


Everyone that connects and uses the student network must authenticate with the Network Access System (NAS). A valid WCU email address and password is required.

If you cannot access your account, you should go to the Password Reset Tool and change your password. 

 Network Access System Policy Key

The NAS policy key is a small program that communicates with the ResNet Central server to ensure connected computers are in compliance with all stated policies. The only information that is sent to the ResNet Central server is Yes or No for each policy. Failure of any of the policies will result in the system being quarantined, (no network or Internet access). If an attached computer does not have a policy key, or the policy key cannot communicate with the server, it will be redirected to the policy key download page.

Firewall programs like Norton's can also block the policy key from communicating with the server. This will cause the NAS to redirect the browser back to the policy key download page, even if the key is already installed. The firewall program must be configured to allow the policy key access to the Internet.

Some antivirus programs treat the policy key like a virus and disable it. Those programs are marked with an asterisk (*). If you are running any of these programs and are unable to get past the policy key check, you should remove your antivirus program and try to access the network again. When you are notified that you don't have antivirus software installed, you will see links to get antivirus software. Get AVG and follow the instructions to install it. You may have to reinstall the Policy key again as well. Then you should be able to get online.

 Antivirus Program Installed

To help protect the student network from virus threats, all computers that connect must have an antivirus program installed. The NAS will recognize the following programs. If your program is not listed, call ResNet Central or submit a Trax request. Here is a list of free software including Antivirus programs. To learn more about Antivirus Programs, visit our Software page.

  • Authentium
  • AV Guard
  • Avast
  • AVG
  • Bitdefender
  • EZ Antivirus
  • Kaspersky
  • McAfee*
  • Microsoft Security Essentials
  • NOD 32
  • Norton*
  • Panda
  • Spy Sweeper
  • Symantec*
  • Trendmicro*
  • Zone Alarm

*Antivirus programs that treat the policy key like a virus and disable it.

 Antivirus Program Running

The installed antivirus programs must be actively running and protecting the computer against threats, (memory resident program).

NOTE: Only one antivirus program should be installed and running on a computer or the computer will crash or operate poorly.

 Antivirus Program Definitions Up-To-Date

The installed and running antivirus program's virus definition must be up-to-date. If the antivirus program's subscription is valid, then it should update its virus definition automatically. New computers will have a preinstalled antivirus program, however, this program comes with a limited license that sometimes expires in 60 days from the date of purchase or activation. For the program to continue to protect the computer, you must purchase a new subscription. However, ResNet Central does provide access to Microsoft Security Essentials, our default antivirus software. If the Network Access System reports to you that your antivirus program's definitions are out-of-date, then you will be quarantined until the program is either renewed or updated. If you uninstall the out-of-date antivirus program, you will be redirected to an antivirus software download page.

 Operating System Updates

All computers must be configured to download and install critical updates. To check if your computer is configured to install critical updates, open the control panel or system preference and select Auto Updates or Software Updates.

 Anti-Spyware Program Installed

An anti-spyware program must be installed. The Network Access System will recognize the following programs. If you need to remove your antivirus program because the subscription is expired, and it is also your anti-spyware program, then after you install an antivirus program you may also be redirected to a page to download an anti-spyware program if your computer does not have one of the programs that are listed below installed.

  • Ad-Aware
  • Counter Spy
  • McAfee
  • MS Defender
  • Spybot Search and Destroy
  • Spy Sweeper
  • Symantec*
  • Zone Alarm

*Antivirus programs that treat the policy key like a virus and disable it.

 Anti-Spyware Program Running

The installed anti-spyware program must be actively protecting the computer, (memory resident program). Multiple anti-spyware programs can run on the same computer, so if you already have a program that you are using, then it does not have to be removed.

 Music File Sharing

Sharing music while connected to the student network is prohibited. If you are sharing music using a shared folder or a music sharing program, then your computer will be quarantined until the shared folders or music sharing programs are removed or disabled.
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