ResNet Central is the student support Helpdesk. We provide technical support to all
students resident and commuters. Our primary support includes, account, software,
and network support.
West Chester University does not require a particular type of computer. However, some
models maybe better suited to certain majors. Mac or PC is a personal preference.
WCU supports both,however check with your academic department for recommendations.
The name of the wireless network is RamNet. Use your West Chester email address and
password to connect you computer, phone or tablet to RamNet. If you have trouble
connecting to RamNet, RamNet-Guest provides assistance that can help you connect properly.
Disconnect from RamNet and connect to RamNet-Guest, and use the RamNet connectivity
tool to configure your device to connect to RamNet. Additionally, connect entertainment
devices, (game consoles, network TVs, Roku, etc..) to RamNet-Guest.
No. The purpose of RamNet is to provide access to resources on the West Chester Network.
While that also allows a student to connect to other sites, this is not guaranteed
and is only a bonus. If you can access wcupa.edu services wirelessly but not other
sites then RamNet is providing everything it is intended to provide. If for some reason
wireless access is temporarily unavailable, there are computer labs available for
you to use while wireless is unavailable.
Currently we do not support wireless printing. If you want t print to a personal wireless
printer, you will have to connect via USB
All resident halls are wireless. Wireless routers are not allowed or supported in
our wireless resident facilities.
There are links to useful software on our Resource Links. Additionally, Microsoft
Office 365 is available as a free download for West Chester students.
One semester after your graduation or at the time you left the university, your WCU
email account will be purged. Please use the time that you have before the purge to
copy, forward or transfer any email, attachments to a third party email account such
as Google or Yahoo mail. Once your email account is purged the mailbox will be deleted
along with the data.