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D2L Services


Contact D2L Services  

D2L Services

Main Office:
Peoples Building Room 33
690 S. Church Street
West Chester, PA 19382
Phone: 610-436-3350

D2L Night and Weekend Technical Support 
Phone: 1-866-832-1851 
Submit After Hours Support Request


D2L Daylight is Coming!

In May 2018, the D2L Learning Management System will transition to a new look and feel called, D2L Daylight. Most of the D2L tools you currently use will remain and continue to work the way they do now. The changes include a mobile friendly interface and a cleaner layout with course images. Faculty and staff interested in trying the D2L Daylight interface can gain sneak peek access by attending a training event.

Please visit for more information and to register for upcoming training opportunities. Custom training for departments or programs can be requested by emailing or

Important Reminders

D2L Services recommends the use of Firefox or Chrome when working in D2L. You may experience issues when utilizing other browsers.

D2L Services has compiled a Documentation Library that contains guides and video tutorials to assist faculty and students with commonly used tools in D2L.

D2L Training

D2L training workshops are available to assist faculty and staff and are scheduled each month through the Faculty and Staff Training (FAST) team.

If you cannot attend one of our scheduled workshops, D2L staff will provide individual or group sessions upon request. To request a session, email

.  D2L Services has compiled a Documentation Library that contains guides and video tutorials to assist faculty and students with commonly used tools in D2L.

Helpful Tools

Did you know that there are additional tools integrated into West Chester's instance of D2L? These tools work in conjunction with D2L to assist with plagiarism detection, communication, and audio visual needs.

  • Camtasia: Camtasia is a powerful video creation and editing tool that allows you to capture anything on your screen, as well as import other video, music, photos and more to customize your video. The Camtasia Add-In for Powerpoint enables a quick and easy method to view the slideshow presentation and record voice-over. This software can be installed on faculty's WCU issued computers. For more information, please email


  • Collaborate - Online rooms : BB Collaborate is a useful tool that allows faculty to schedule virtual "real-time" classrooms. Online rooms can be utilized in the following scenarios: when it is not possible to meet in an onsite classroom setting, to allow student groups to meet virtually, and to hold virtual office hours or one-on-one meetings.
  • My Media (Kaltura) : My Media is a secure audio/video streaming service (Kaltura) that is used to upload and manage media files for use in D2L.
  • Respondus : Respondus 4.o is a Windows-based software authoring tool that allows faculty to create exams in MS Word format and publish directly into a D2L course. An added benefit is that it allows faculty to retrieve an existing exam from a D2L course and print it. The Respondus Test Bank Network provides access to 7,000 publisher test banks to create exams and learning activites. This software is available for DOWNLOAD to active WCU faculty.
  • Turnitin / Grademark : Turnitin checks student's dropbox submissions for potential plagiarism. The Originality Reports that are generated provide a summary of matching or highly similar text found in a submitted paper. Turnitin will search the web and all documents that have been submitted through the tool to check for originality.

Brightspace Community Website

The Brightspace Community site contains tutorials, training materials, and demonstration videos. A log-in is required. The username and password are unique to the Brightspace Community. Please follow these steps to register:

  1. Go to Brightspace Community
  2. Click on the Enrollment link located on the top right of the screen
  3. Fill out the appropriate information and click Submit

NOTE: When filling out Organization Name, please make sure to put "West Chester University of Pennsylvania."

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