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D2L Help

Contact D2L Help  

D2L Help

Main Office:
Peoples Building - Room 33
690 S. Church Street
West Chester, PA 19382

Phone: 610-436-3350,

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What's New?

October 2019, version 20.19.10

Accessibility - Compliance with WCAG 2.1 level AA | Updated

As part of D2L's ongoing commitment to design and develop against WC3 accessibility best practices, the Brightspace Learning Environment 20.19.10/October 2019 release now aligns to the updated WCAG 2.1 level AA standards in both compliance reporting and all new development work. It is D2L’s intention to be an industry leader in inclusive design, and these changes improve support for individuals with alternative fine motor, cognition, and low vision needs. There are no major changes to workflows with these improvements; however, we have updated our shared components, such as fonts, buttons, menus, and input fields to better support WCAG 2.1 level AA requirements and recommendations. These changes include:

  • Adding input type and auto-complete to appropriate fields to facilitate a user’s ability to complete forms.
  • Adding escape key commands where appropriate to components that appear on hover or focus.
  • Updating components that activate on down event to ensure that a user can cancel actions.
  • Improving color contrast on additional components in Brightspace Learning Environment.

Brightspace Learning Environment – Supported browsers | Updated

As previously announced in the August 2019/20.19.8 release, Microsoft Internet Explorer is approaching End of Life (EOL) status as a supported browser. Starting January 2020, Brightspace Learning Environment will no longer support Internet Explorer. To provide more visibility about this upcoming change, when an existing user logs in to Brightspace Learning Environment using Internet Explorer, a banner now informs the user about the approaching EOL date. The banner also includes a recommendation to upgrade their browser and a link to the EOL communication on the Brightspace Community. After logging in, the user can dismiss the banner for that session. For each subsequent session, the banner displays; however, the user can dismiss it.

For an optimal experience that offers better performance, accessibility, and security, D2L strongly recommends that all users access Brightspace Learning Environment with a supported browser.


Figure: The Internet Explorer End of Life banner on the login page.


Figure: The Internet Explorer End of Life banner in Brightspace Learning Environment.

Brightspace Pulse - iOS support | Updated

The latest version of Brightspace Pulse is supported on Apple devices with iOS 11 or higher. Older versions of Brightspace Pulse will continue to work on Apple devices with iOS 10, but will not receive any app updates. For an optimal experience, D2L recommends installing the latest version of Brightspace Pulse on Apple devices with iOS 11 or higher.


August 2019, version 20.19.9


Brightspace - OpenDyslexic font setting | Removed

The OpenDyslexic font is intended to increase readability of text for users with dyslexia. D2L introduced this font into Brightspace Learning Environment as a measure of support for users with dyslexia, based on interest from clients and initially positive media reports. However, to date, there is no empirical evidence that it improves readability or comprehension for users with dyslexia. To ensure that D2L offers true accessibility solutions and that we align our design system and development practices with the W3C’s Web Content Accessibility Guidelines (WCAG 2.1 Level AA Criteria), the OpenDyslexic font is removed in the August 2019 release.

For more information, see the Intent To End Of Life Notice For: OpenDyslexic Font Option In Account Settings blog post.

July 2019, version 20.19.7

Navbar - Display user initials when there is no user profile image

If a user does not upload a user profile image in Brightspace Learning Environment, the navbar now displays the user's initials in the user-profile badge. This change occurs for all roles and displays in the Brightspace Learning Environment navbar and Activity Feed. Previously, if a profile image was not uploaded, a blank user image displayed.


Figure: A blank user image previously displayed in the navbar



Figure: User initials now display in the navbar

Surveys - Improvements to the learner experience

To improve the learner experience when taking a survey, the following updates are now available:

  • The primary button when completing a Survey has been updated from Save Responses to read as Submit Survey. Learners will continue to be prompted to confirm their submission when they submit the survey
  • Learners can still save survey answers manually. The Save button now reads as Save Responses
  • A new Back to Questions button is displayed when attempting to submit a survey with unanswered questions
  • While learners are taking an anonymous survey, an alert appears at the top of the survey indicating that the survey is anonymous and their user information will not be tied to their responses

  May 2019, version 20.19.5

Binder - End-of-life

As of May 31, 2019, Binder is no longer supported by D2L. Binder will no longer work with Brightspace, and it will be removed from the Apple AppStore and Google Play app store.
Users who have Binder can continue to use it after May 31, however, no further maintenance or update of the app will be available. Be advised that over time, the app will stop working as the operating systems that Binder depends on incur updates.
For users who want to access course materials offline, D2L recommends the Brightspace Pulse app for iOS and Android which is free to download from the Apple AppStore and Google Play store.

March 2019, version 10.8.11

Assignments - Improvements to Assignments List view

When accessing Assignments, the list view now displays updated information.

January 2019, version 10.8.9

Assignments - Improvements to Assignments List view | Updated

When accessing Assignments, the list view now displays updated information.

Learners have an updated view of the assignments list, and are now able to see the assignment name, the Completion Status (Not Submitted, Submitted, Completed), their Score, The Evaluation Status (Not yet evaluated, Feedback: unread, Feedback: read), and the Due Date. This change to the list view allows learners to easily locate unfinished assignments, as well as access their scores and view instructor feedback on their work.

Users have the ability to opt-in to the new experience, remain withe current one, or toggle between the two.

Figure: Existing Assignments list view for learners

Figure: Existing Assignments list view for learners

New Assignment list view for learners

Figure: New Assignment list view for learners

HTML Editor - Descriptive error message for quicklinks to unavailable activities| Updated

A specific error message now appears to users who click a quicklink to an activity that is outside the availability dates (not yet available or no longer available). The error message appears for the following unavailable activity types:

  • Announcements items
  • Calendar events
  • Chat sessions (if the user is not part of a group chat)
  • ePortfolio (for items that not shared to the user)
  • External learning tools links
  • Templates (that are not available in the current org unit)
  • Groups (with expired self enrollment option)

November 2018, version 10.8.7

Quizzes - Quizzes display in full screen

Quizzes now display in full screen. When a learner clicks Start Quiz, the navbar disappears. This provides additional screen space for the quiz by removing unnecessary navigation elements from view.


October 2018, version 10.8.6

Quizzes- Auto-save during quiz taking

Learners' quiz responses are now automatically saved during the quiz taking process. For forced response questions (such as Multiple Choice and True or False), learner responses are saved automatically when they select the radio button or checkbox. Text input questions autosave every 10 to 15 seconds, and html-enabled questions save when the mouse cursor is clicked outside the quiz response input area. Autosave sends save timestamps to the quizzing log, as the manual save function previously did. For quizzes with multiple pages, quiz responses automatically save upon navigating to a new quiz page.

The Save all Responses and Go to Submit Quiz buttons have been removed, and are no longer visible on the quiz page. The only button now visible on the quiz page is Submit Quiz. If internet connectivity is lost during the quiz-taking process, learners can answer questions but are unable to autosave questions or submit the quiz until the connection is restored.

quiz autosave function as it appears beside questions
Figure: The autosave function as it appears beside questions, and a simplified left navigation panel

Content - Send to Binder | Removed

Located on the Table of Contents page in the Content tool, the Send to Binder option allows learners to send course content to their D2L Binder accounts to review offline. With D2L Binder approaching end-of-life status, the Send to Binder option from the Content tool will no longer be available as of November 1, 2018.

User Resources: For more information about Brightspace Binder, see Intent To End Of Life Notice For: D2L Binder (blog post).

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