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18-03  Security Officer 1 (Dispatch)


Deadline: 01/01/1900

Position Summary: This position is responsible for the dispatch duties in the dispatch center. Duties include: answering phone calls, both emergency and non-emergency; transferring calls to the appropriate department; providing information on University events, policies and procedures; monitoring and directing radio traffic of police, security, maintenance and EMS units; operating the CLEAN/SCOPE terminal; running vehicle and operator checks for Patrol Officers; making NCIC transactions for criminal incidence; handling all hits of NCIC entries, as well as locates and cancellations; monitoring alarm systems and dispatching proper responders; monitoring closed circuit camera system; handling callers and walk in traffic in emergency and non-emergency situations in a problem-solving way that gives a positive outlook to the department. Clean criminal history required.

Essential functions: This position is deemed “essential” and must remain or report to work during partial or full day closings of the University due to hazardous road conditions, emergency circumstances or for other reasons.

Requirements: Selection Criteria: Minimum Education & Training:
GED or high school diploma required; experience in the security field or law enforcement preferred. A valid driver’s license required. Clean Criminal History required.

Required Knowledge, Skills & Abilities:
- Ability to deal tactfully with general public.
- Excellent communication skills required.
- Ability to understand and follow written and oral instructions.
- Ability to work under varying climatic conditions.
- Ability to remain alert at all times and to act quickly and calmly in emergencies.

Instructions for Applying: Applicants must complete an online application and upload a resume and cover letter. All applications must be submitted through the online application system. Mailed, emailed or faxed application materials will not be considered.

All offers of employment are subject and contingent upon satisfactory completion of all pre-employment criminal background checks.