Business and Public Management Center
50 Sharpless Street
West Chester, PA 19383
Name: Kathy Koval
Position: Assistant Dean, Director of Business and Public Management Programs
Name: Cindy Cheyney
Position: Assistant Dean
Name: Laurie Christie
Position: Administrative Assistant to the Dean
Name: Danah Allen
Position: Communications and Impact Coordinator
Name: Paige Carey
Why did you choose WCU and/or CBPM?
"I transferred to WCU after changing schools for a job I thought would be my career. I grew up in the area and loved being home and around my family. I knew that I wanted to lead people and it pushed me into business management."
How has the quality of education you received from WCU prepared you for life after graduation?
"I think WCU may have one of the most underrated business programs out there. I walked into the work force with every tangible and intangible skill needed to make an immediate impact. At GE, I'm surrounded by very smart people, but many are unprepared to communicate/influence, lead, or understand business principles. WCU provided me with a roadmap to successfully navigate the difficult challenges that face all professionals entering the workforce."
What is a typical day like for you?
"In a manufacturing setting no two days are the same; that's the best part about operations and supply chain. Days typically involve working with the shop floor, aligning their production requirements with our sourcing needs, aligning our supply base, and communicating any potential issues back to the production floor."
What advice would you give to someone who would like to enter your field?
"Spend as much time as possible learning; school is only the beginning of the learning process. There are always opportunities to improve your skills. Develop a skills tool belt and take roles that add to your arsenal. Experts in individual areas are great, but those who are nimble and understand a holistic supply chain, or business, are invaluable."
What advice would you give to our graduating seniors?
"Think about 1 or 2 professors who have impacted your college career and build a relationship with them outside of the classroom. WCU has a great network and our faculty are looking to help those who are willing to put in the time and effort. Lean on the WCU network and your other networks to build relationship opportunities that make launching your career much easier and less stressful. I'd also recommend trying as many things as you can. College gives you a time and opportunity to find out what sort of impact you want to make, what industry you want to be in, and what type of organization that fits your personality and needs."
What makes our college standout to you?
"Without question it was my professors. I took so many skills from each of my professors that I attribute my current career path to them. Dr. Calvano taught me how to be a conscious leader, Professor Perri to influence without having direct authority, Dr. Doorn provided technical skills I never thought I could learn, and Dr. Leach taught me the importance of measuring what truly impacts your business. To me, without the lessons learned from each course, I would have no basepoint to work with. They cared so deeply about the success of their students and always looked out for me and provided incredible advice as I finished out my career and moved into the work force."
When you were a student at WCU, did you do an internship and/or study abroad? If so, describe those experiences.
"I had three internships at WCU and one professional experience. I knew in general what I wanted to do, but that was it. I worked for a small consulting firm first and got a feel for all aspects of a business and found that I wanted to be in operations, but not work for a family company. Then I moved to a large financial services firm and learned that I liked the structure, but couldn't see the actual value I was creating. Next I interned in product management at a global manufacturer and loved it, but it was more sales ops and I wanted to focus more on process improvement. Finally, I interned at a midsized software development company in operations and loved the analytical aspects of it, but didn't care as much for the size. In short, I did a bunch of really different internships to understand what exactly I wanted in my professional career. What I found was that I wanted to be somewhere that made products to improve life, was large enough to feel secure, and empowered its people like a small business."
What is your favorite memory of being a student at WCU and/or in our college?
"For me, working with professors and classmates were my favorite memories. Everyone seemed to come from a different place and had vastly different perspectives. It made me think a lot differently about how to lead, collaborate in groups, and follow other leaders' directions. I really feel as though WCU gives its students an opportunity to make their university experience whatever they want it to be and that's the greatest value I took from the school."
What's the most interesting thing about you that we wouldn't learn from your resume alone?
"I am a sports nut. I follow Philly sports with sad devotion and its led to some interesting conversations at work. One great way to connect with teams is shared interests, and at GE, we often rally and rival with one another in our fandom."