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College of Business & Public Management

Stellar Staff

Contact College of Business & Public Management  

College of Business & Public Management

Dean's Office

Business and Public Management Center
Third Floor
50 Sharpless Street
West Chester, PA 19383



Name: Dr. Evan Leach
Position: Interim Dean

Name: Dr. Lisa M. Calvano
Position: Interim Associate Dean

Name: Dr. Lori Fuller
Position: Faculty Associate to the Dean

Name: Kathy Koval
Position: Assistant Dean, Director of Business and Public Management Programs

Name: Cindy Cheyney
Position: Assistant Dean

Name: Laurie Christie
Position: Administrative Assistant to the Dean

Name: Danah Allen
Position: Communications and Impact Coordinator

Name: Julie Ferris
Position: Administrative Assistant

Stellar Staff
Spotlight Heather MacQueen

Heather MacQueen
  • Current Occupation: WCU Secretary (Clerk Typist II)
  • Department: Geography and Planning
  • Hometown: Newtown Square, PA
  • Start Date: November 2, 2015

How did you first learn about WCU?
"I've always known of WCU since I live close by and also because my older brothers went to college here in the 80's."

What drew you to WCU originally?
"I was drawn to WCU when my oldest of 3 sons decided to pursue his college career here. Since then, I've found WCU to be a warm, engaging, small town community, filled with diverse and interesting people."

What do you like best about working at WCU and/or for CBPM?
"Where do I start? I love my job. I remember thinking to myself in the first few weeks, is this real? I must be on camera and someone's going to pop out and say, 'JUST KIDDING!' How can every person I meet be so cheerful and helpful? I truly believe that the reason that there are so many awesome people here is because we all want the same thing - to help nurture students as they navigate through this chapter in their lives. Our students are our future. So, I am going to try my best at helping them in any way that I can. I really look forward to coming to work because every day is different. Another awesome benefit of working at WCU is the tuition waiver. My middle son and I will both be starting our college career in the fall of 2016. My 12-year-old son already knows where he is going and is looking forward to it. Another benefit of the job is helping our garden interns in our two campus gardens."

Does any particular moment standout as being your favorite since working at WCU?
"It would be much easier if you asked what was my favorite part of today because something great happens almost every day. The highlight of my day is when a student comes in with some sort of worry or problem asking for help. I look at them as if they were my own kids. I sit them down, give them a piece of candy from the candy jar, and we resolve it together. When they leave with a smile on their face, it is priceless. A more specific moment was one day at lunch I was heading up to the quad (my favorite spot) and there was a group of fraternity brothers raising money for a charity. They asked if I would like to donate $1 towards their cause and if so, I could throw an egg at one of their own. How could I pass that up? Needless to say, 3 eggs later and I hit the poor guy right in the chest. Yes, it took three eggs because I have terrible aim. Another highlight was GIS Day and meeting 1982 WCU alumni Chris Heivly, who through his skills mastered in the Geography and Planning Department became the co-founder of MapQuest."

What are three words to describe WCU?
"Best Place Ever."

What is the most interesting part about your job?
"The most interesting part of my job changes every day, but taking advantage of the Faculty & Staff training sessions has really helped me with not only learning programs and processes that I use every day, but also by helping to explain how different departments work and how we all fit into the big plan."

What is your advice to someone just getting started in a new career?
"Take lots of notes and ask lots of questions. Coming into this position, it was very helpful that there was already an administrative handbook designed specifically for my job. I have tweaked it and will continue to do so as processes change so that my successor will be able to benefit from it as well."

If you could do another job for just one day, what would it be?
"I would love to host 'Diners, Drive-Ins, and Dives' with Guy Fieri. The dude gets to travel around the country in an old red convertible mustang, and eat greasy food…who wouldn't love that!"