202 Lawrence Center
West Chester, PA 19382
Monday to Friday 8:00am-4:30pm
Summer Hours (Mid-May thru Mid August) 8:00am-4:00pm
When contacting us, please provide the following information:
Having this information can allow us to attempt to answer your question expeditiously.
After you have formally checked-in, you'll want to do these things:
Students will receive their assignment information (or confirmation) in an e-mail sent to their WCU e-mail account. This e-mail will provide students with the Hall and Room Number of their new "home away from home," in addition to the name and contact information of your new roommate. We highly recommend you spend some time reviewing the "Roommate Information" section of the Campus ArrivalWebsite and then place a call to your roommate to begin to discuss your upcoming experience sharing a room.
Please note that in the assignment process, we took into consideration your stated preferences and attempted to accommodate you accordingly. If you find that you are unhappy with your assignment, room changes can be requested during the second week of classes. No room changes will be allowed prior to the designated time during the second week of the semester. Information regarding this Open Room Change process will be available at the main desk of each building. If extenuating circumstances necessitate canceling your housing contract, please review section 2 of the housing agreement if you wish to request a release from your housing contract. You can find the Release Request information on our website under Housing Information/Forms & Applications.
As you can imagine, the beginning of a new semester is an extremely busy time for all of the folks in the Office of Residence Life and Housing Services as we prepare for the arrival of our residents. As a result, you may find it quite difficult to make contact with us by phone. We have provided you with a number of ways to contact us. We pledge to get back to you within a reasonable time frame. Regardless of how you contact us, please provide the following information: Student's Name; WCU ID; Return phone number and/or Email address; Fall Hall/Room Assignment; Brief synopsis of question or concern. Having this information can allow us to attempt to answer your question expeditiously.
Our summer office hours are Monday-Friday 8:00am-4:00pm.
For questions and concerns regarding issues in Affiliated Housing (Allegheny, Brandywine, Commonwealth, and University Halls and the Village and East Village), pleasecontact the University Student Housing office
or at 610-430-4988.
Each residence hall room and the living rooms and bedrooms in the apartments have outlets which connect to the University's television distribution system. A basic and standard cable television line-up is provided to all rooms, as per the University's contract with Comcast Communications. No direct billing to students is necessary, as CATV charges are included in student fees. In addition, student residents have access to www.xfinityoncampus.com for streaming and recording services (within the University wireless network only).
Students interested in obtaining other services from Comcast, including any Premium channels, DVR, or Cable Modem services, must contract directly with - and be billed monthly by - Comcast Communications. Questions can be addressed to: Residence Life Technology Office at 610-436-2344 or go to www.comcast.com for more information. Any additional services for students will be billed individually by Comcast, but since the basic tier of service is on the WCU account, the Residence Life Technology office can assist you with the information necessary to open a "stacked" account through Comcast Bulk Client Services.