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The Schock Financial Aid Office

Federal Work Study

Contact The Schock Financial Aid Office  

The Schock Financial Aid Office

25 University Avenue, Suite 030
West Chester, PA 19383

Phone: 610-436-2627
Fax: 610-436-2574

Fall Hours:
Monday, Tuesday, Thursday, Friday: 8:00am-4:30pm
Wednesday: 9:00am-4:30pm

Summer Hours:
Monday, Tuesday, Thursday, Friday: 8:00am-4:00pm
Wednesday: 9:00am-4:00pm

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University Student Housing

University Student Housing, LLC (USH), a division of the WCU Foundation, a 501(c)(3) non-profit organization, manages six high-end community’s located on the West Chester University (WCU) campus. There are four residence halls – Allegheny Hall, Brandywine Hall, Commonwealth, and University Hall. There are also two garden-style apartment communities, The Village and the East Village. Together, the six communities house almost 3,000 students. 

Physical Address:
180 University Avenue, West Chester PA 19383 
Community Service:
On/Off Campus:

General Office Support

Supervisor Contact Information
Janet Bauver
(610) 692-7413
Melissa Mullins
(610) 692-7429
Position Responsibilities:
AccountingCustomer RelationsCustomer ServiceData AnalysisData InputGeneral Office
Involves the following:
• Confidential or sensitive data/information
• Handling financial, student or personnel data/records
• Possessing keys/codes or other means of entry to spaces within university offices or student housing
• Being responsible for/or providing services to anyone under the age of 18
This position will provide general assistance with:
General office duties such as data entry, reception/answering telephone phones, typing, filing, xeroxing, faxing, scanning, answering telephones and emails. Maintain high degree of confidentiality of materials and information of the department. Send documents via inter-office and U.S. postal service. Assist with on-going and special projects, as needed.
Specific duties as they relate to this department:
Conduct inspections of vacant units and common areas. Schedule meetings with vendors.
Learning Outcomes:
General skills and attributes desired: Planning/organizing - Ability to organize work, set priorities and make productive use of time. Adaptability - Ability to accept changes in the work environment manages competing demands and is able to deal with frequent changes, delays or unexpected events. Integrity – Ability to maintain a high level of confidentiality. Communication and Contact – Ability to communicate effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company. Attendance and Dependability – Ability to consistently report to work on time at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough matter and is conscientious, about assignments. Relationships with Others: Ability to work effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Company. The employee exhibits a professional manner in dealing with others and works, to maintain constructive working relationships. Customer and Resident Service: Ability to resolve issues and complaints in an effective, expedient Resident, Employee and Visitor Safety: Ability to monitor property to keep employees and residents informed, healthy and safe.