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Parent Handbook

Student Services, Inc.

Contact Us  

Parent Handbook

New Student Programs
202 Lawrence Center
West Chester, PA 19382


Phone: (610) 436-3305
Email: orientation@wcupa.edu

Student Services, Inc.

Student Services, Inc. (SSI Bookstore) has a primary function of providing necessary services to the West Chester University community. Located on the ground level of Sykes Union, the SSI Bookstore is the official bookstore of WCU and provides students, faculty, staff, alumni, parents, and visitors with materials to support academic work and to enhance campus life. The SSI Bookstore houses a complete selection of used and new textbooks and reference books as well as New York Times bestsellers. We are also an Authorized Apple Campus Reseller with academic discounts and specials throughout the year. A wide array of supplies is also available at the bookstore; everything from binders to computer software is available to purchase to aid students in preparing for class. The bookstore provides products to enhance life on campus including WCU clothing, posters, gifts, greeting cards, edibles, gift cards, and an assortment of essentials for daily living. Purchases can be made by cash, check, all major credit cards, gift card, or with a WCU RAM e-CARD using Ram Bucks. In addition to regular hours, the bookstore is open to support campus events. Be sure to browse through the official SSI Bookstore website.

The SSI Service Center is located on the ground level of Sykes Union, across from the SSI Bookstore. Students with a valid WCU RAM e-CARD can cash personal checks, payroll checks, and money orders. A limit of $50 is placed on all personal checks and $250 on payroll checks. There is a $0.25 check-cashing fee charged for each check cashed. The WCU RAM e-CARD serves a number of purposes for WCU students; it is not only the student's University ID card, but it also serves as an internal debit card for on-campus purchases and services including vending, some laundry, bookstore, and food service. Students can deposit money onto their card at the WCU RAM e-CARD Service Center on the lower level of Sykes. The service center sells tickets to many on-campus events and accepts VISA, MasterCard, and Discover for ticket purchases. The center's other services include postage stamps, SEPTA tokens, notary, passport photos, AMC and Regal movie tickets, and a fax machine. In addition, students can obtain a replacement WCU RAM e-CARD. An Automatic Teller Machine is located next to the center and allows for expanded hours of service for students' personal cash needs. There is no service fee for the use of this ATM. The student must refer to his or her own bank regarding ATM fees (fees subject to change without prior notice).

Student Involvement

The Office of Student Involvement oversees the Office of Fraternity and Sorority Life, Office of Student Leadership and Involvement, and the Office of Campus Recreation, which offers intramural activities. The goal of this area is to provide opportunities for WCU students to become actively engaged in the campus community. A variety of programs are offered for students each semester to provide access to leadership development programs and experiences. Information regarding these programs is available on the WCU website or by contacting the assistant dean for student involvement at 610-436-3307.

Sykes Union Building (610-436-2984)

The Earl F. Sykes Union first opened in 1975 as the community center for West Chester University. After undergoing extensive renovations, the updated and expanded facility of approximately 102,000 square feet re-opened in the fall of 1995.

Building highlights include a 350-seat theater for programming and weekend movies, the Student Services Inc. Bookstore, the Multicultural Center housing the Office of Multicultural Affairs, and the Ram's Den lounge and meeting rooms on the ground floor. The first floor features a dining area offering seating for 350, an outdoor dining terrace, a large food court, and the Java City specialty coffee and smoothie cart. Also included on the first floor is a 5,000-square-foot multipurpose room designed for dances, concerts, banquets, and lectures, as well as the Sykes Union Information Center, Sykes Union administrative office, and the Common Grounds coffee house. The second floor houses the Student Affairs offices of the Vice President, Assistant Vice President, Student Leadership and Involvement, Fraternity and Sorority Life, and Office of Student Conduct. The Student Services, Inc. business office, and the Student Activities and student clubs and organization offices are also located on this floor. The Frederick Douglass third floor features a computer lab, quiet study lounges and seminar space. Twenty meeting rooms are located throughout the building and can accommodate groups from five to 500.

Women's Center (610-436-2122)

The Women's Center promotes a campus community that values the safety, equality, and intellectual advancement of women at West Chester University. Located in Lawrence Center 220, the Women's Center serves the diverse needs of WCU women and their male allies by providing:

  • Confidential support and assistance, and a safe space for WCU women in crisis.
  • Educational programs that address a wide range of social justice issues that affect the success, well-being, and empowerment of women worldwide.
  • Leadership and volunteer opportunities for women that build confidence and enhance career goals.
  • Information and referrals about issues that disproportionately impact women such as sexual assault, relationship violence, sexual harassment, unplanned pregnancy, and disordered eating.
  • Special events, workshops, and trainings that promote awareness of the ways in which gender bias intersects with racism, classism, homophobia, and other forms of oppression.
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