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New Student Orientation

Orientation Leaders

Contact New Student Orientation  

New Student Orientation

202 Lawrence Center
West Chester, PA 19383

Phone: 610-436-3305
Fax: 610-430-5945

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Orientation Leaders


Interested in becoming an orientation leader? 


Orientation Leader Myth Busters!

  • True or False: First year students can't apply to be orientation leaders.
    • False! We accept applications from first year students all the way up through fifth year students.    
  • True or False: Orientation leaders are volunteers.
    • False! Orientation leaders are paid an HOURLY wage throughout their contract.  
  • True or False:  Orientation leaders have to spend their whole summer at WCU.
    • False!  The majority of the summer commitments are in June and late August.  The entire month of July and the first two weeks of August are free from orientation leader commitments.
  • True or False:  I cannot have another job while being an orientation leader.
    • False!  You can still hold another job over the summer, but NSP does expect that you will make the mandatory trainings and orientation programs a priority during the time frames stipulated on the OL commitment information sheet. 
  • True or False:  I live far away from campus so I can get housing for the summer orientations.
    • True!  We offer optional housing during the month of June in traditional housing.  You will also be able to move into your regular fall housing assignment in August when you come back to campus to complete your orientation leader commitments. 
  • True or False:  A former OL told me their meals were paid for during training and on orientation days.
    • True!  All orientation leaders are given a meal plan that covers three meals a day in the Lawrence Dining Hall for all training and orientation days in June and August.
  • True or False:  You have to be an extrovert to be an orientation leader.
    • FALSE!  Introverted personalities can shine in this position!  NSP teaches all orientation leaders how to embrace their personality traits and develop leadership skills that enhance their strengths.  There are many new students who benefit from having an orientation leader who identifies as introverted. 

Take a behind-the-scenes look at our 2019 Orientation Leader team!

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Position Descriptions

Leadership Team-Orientation Coordinators  (LT)

As Orientation Coordinators, the LT are experienced members of the Office of New Student Programs (NSP) who have previously served as an orientation leader.  There are three Leadership Team-Orientation Coordinator positions:

  1. Scheduling Coordinator
  2. Information Technology Coordinator
  3. Administration Coordinator

All three positions collaborate with the Assistant Director on planning and coordinating the following:

  • June and August training days
  • Part One Orientation schedules and team logistics
  • August Transfer Orientation schedules and team logistic
  • August Part Two weekend schedules and facilitation

Returning Orientation Leaders-Orientation Assistants (ROL)

Returning orientation leaders are experienced members of the Office of New Student Programs (NSP) having previously served at least once as an orientation leader. Not all former orientation leaders are selected to return to the O-Team, but those Orientation Assistants that are selected will:

  • Have advance training in group facilitation and team building
  • Assist the Leadership Team with the development and coordination of orientation skits and training activities for new OLs
  • Serve as a crucial part of orientation day facilitation
  • Lead groups of parents through various campus activities
  • May lead student groups during orientation days if necessary

Orientation Leaders (OLs)

The orientation leader staff is comprised of full-time students enrolled at West Chester University of PA who are in good academic and judicial standing with the University.  As a member of the orientation team, students will have unique opportunities to conduct themselves with the highest level of professionalism at all times.

First-time members of the O-Team are selected because of their enthusiasm for, knowledge of, and involvement in the WCU Community. As an OL, students represent West Chester University to the thousands of new students, families and guests who will be going through the orientation program. Orientation leaders will further develop communication skills, intrapersonal/interpersonal skills, critical thinking/problem solving, integrating and applying knowledge, civic discourse/intercultural fluency, values and ethics, and community engagement/global awareness. Orientation Leaders:

  • Have advance training in group facilitation and team building
  • Serve as a crucial part of orientation day facilitation
  • Lead groups of students through various campus tours and activities
  • Serve as a crucial part of programming facilitated by the Office of New Student Programs 


The orientation leader's primary role is to communicate a tremendous amount of important information about the University to new students and their guests.  OLs are trained to answer questions about academic adjustment, student services and campus life issues. This position is a year-long commitment with emphasis on the orientation programs in June, August and January.  Orientation leaders also assist with Welcome Week activities, the New Student Connect, Family Weekend and other duties as assigned.

OL candidates must:

  • Possess a high energy level and strong commitment to the program
  • Have a positive attitude and enthusiasm for WCU
  • Relate well with students, parents, faculty, administrators, and peers
  • Have a willingness to learn about WCU programs and services
  • Have strong interpersonal communication skills and good public relations skills (i.e. public speaking and listening skills)
  • Demonstrate an ability to work with groups of diverse individuals
  • Work independently, as well as be a team player
  • Be reliable, responsible, confident, and sincere

Conditions for Employment

  • Have a minimum cumulative GPA of 2.5 or better
  • Not enroll in Summer Session 1 courses
  • Be enrolled as a full-time undergraduate student at West Chester University for Fall 2019 and Spring 2020
  • Be in good disciplinary standing
  • Be available to participate in all the activities as outlined on the Work Commitments page
  • Comply with the University Student Code of Conduct and maintain the highest ethical and professional conduct at all times


  • Participate in all training activities for Spring 2020 and Summer 2020
  • Participate in all required work activities as noted on the OL Work Commitments page
  • Serve as a resource person to provide general assistance and answer questions
  • Lead small and large groups of new students in discussions and activities;
  • Participate in social and recreational activities as they relate to New Student Programs
  • Attend all mandatory orientation days and regular staff meetings during the contract
  • Complete office administrative tasks and program preparation duties as assigned
  • Comply with the University Student Code of Conduct
  • Act as a role model and ALWAYS remember as an orientation leader your behavior and attitude should reflect your position as a role model at all times.


2020-2021 Work Commitments. 

All work commitments are required unless otherwise specified. Dates and/or times are subject to change.

Monthly Orientation Team Meeting: BRANDYWINE 004 

  • Sunday, January 19th        5:30 PM to 7:00 PM
  • Sunday, February 16th     6:00 PM to 7:00 PM
  • Sunday, March 22nd         6:00 PM to 7:00 PM

Spring Orientation Team Trainings: BRANDYWINE 004 

  • Sunday, April 19th             10:00 AM to 4:00 PM
  • Sunday, April 26th             10:00 AM to 4:00 PM

June Orientation Team Trainings: BRANDYWINE 004

  • Saturday, May 30th  O-team move in (time TBD)    
  • Sunday, May 31st        9:00 AM to 4:30 PM
  • Monday, June 1st        8:30 AM to 4:30 PM
  • Tuesday, June 2nd      8:30 AM to 4:30 PM 
  • Wednesday, June 3rd 8:30 AM to 4:30 PM    
  • Thursday, June 4th     8:30 AM to 4:30 PM    
  • Friday, June 5th           8:30 AM to 4:30 PM        
  • Monday, June 8th        8:30 AM to 4:30 PM    
  • Tuesday, June 9th       8:30 AM to 4:30 PM    

June Orientation First-Year Sessions: (NINE TOTAL)    

  • Wednesday, June 10th    7:00 AM to 4:00 PM
  • Thursday, June 11tth      7:00 AM to 4:00 PM
  • Friday, June 12th             7:00 AM to 4:00 PM
  • Wednesday, June 17th   7:00 AM to 4:00 PM
  • Thursday, June 18th        7:00 AM to 4:00 PM
  • Friday, June 19th              7:00 AM to 4:00 PM   
  • Wednesday, June 24th    7:00 AM to 4:00 PM  
  • Thursday, June 25th        7:00 AM to 4:00 PM 
  • Friday, June 26th              7:00 AM to 4:00 PM      

August Orientation Team Training: BRANDYWINE 004

  • Sunday, August 9th O-team move in (time TBD)
  • Monday, August 10th          8:30 AM to 4:00 PM
  • Tuesday, August 11th         8:30 AM to 4:00 PM
  • Wednesday, August 12th   8:30 AM to 4:00 PM


August Transfer Orientations:

  • Thursday, August 13th       7:00 AM to 4:00 PM
  • Friday, August 14th             7:00 AM to 4:00 PM*
  • Monday, August 17th         7:00 AM to 4:00 PM
  • Adult Learner Orientation Program in the evening on the 14th (not all OLs will be required to work this program)

First-Year August Orientation Part 2:  Times and locations TBD 

The entire orientation staff will be required to work at various locations, times and programs on all three days of August Part 2 orientation.  Please do not schedule any conflicting obligations as all staff members are needed all three days.

  • Friday, August 21st 
  • Saturday, August 22nd
  • Sunday, August 23rd


January 2021 Orientation: Sykes Student Union  

January 10th, 2021 Time TBD


Fall Work Commitments:

The dates below represent opportunities for hourly pay.  Orientation leaders will sign up to work these events on a first-come basis.  It is expected that all orientation leaders will continue to serve the office of New Student Programs throughout the fall and spring semesters by signing up to work these events when their class schedules permit. (Total minimum hours for each semester is five.) 

  •  Welcome Week: First week of classes 
  • Group Process for new OL team:  TBD
  • Golden Ticket Reception: TBD
  • New Student Connect: TBD
  • OL Monthly Meetups in the fall: TBD
    *There will be opportunities to earn additional hours when needed


Printable 2020-21 schedule

Compensation and Benefits


  • Hourly pay rate of $8.50
  • Housing for June 2020 in a traditional residence hall is available if needed 
  • Meal plan which includes three meals per day during training and orientation days valued at $800
  • Uniform polos and other swag items valued at approximately $150

General FAQS

Are Information Sessions mandatory?  No, but they are highly recommended. If you are applying to be an OL you should attend one of the three Information Sessions to get more details. 

What if I have a class conflict with all the Information Session times?  E-mail, the Assistant Director of New Student Program, and she can help troubleshoot alternative viewing methods. 

I was given a Golden Ticket by my OL. Does this mean I am guaranteed/have a better chance at becoming an OL?  No. As stated in the email your orientation leader sent you, their nomination does not give you priority over other candidates; it means that someone who has been an OL sees your potential and wants you to apply!

What do I do as an Orientation Leader (OL)?  Great question! OLs help provide new students and their families with a seamless transition to West Chester University. Team members provide support and knowledge during orientation days and throughout the academic year.

Do I have to be a first year student to apply for the OL role?  No. Any undergraduate student registered for at least 9 credits can apply for the Orientation Leader position.

Where can I access the OL application?  Once the applicatiion opens, it can be found on our website at: Click “OL application” at the top of the page to access the form.

What is covered in the information session?  Each Information Session will review the OL position, application process, benefits and compensation, and important dates.

Do I have to be involved on campus in order to apply to be an OL?  No, but it can help!

What types of characteristics or abilities are you looking for in the Orientation Leader candidates?  The Office of New Student Programs is seeking students who have a willingness to learn and grow as a student, person and leader. In addition, students should be committed to the idea of leadership, have critical thinking skills, able to manage themselves and others, rely on effective means of communication, and live a life congruent with the purpose of helping new students have a seamless transition to West Chester University. 

What if I have to miss an orientation session or training over the summer?  When you apply, you are committing to all the dates as specified in the work commitments. If you are already aware of an obligation that will mean missing an orientation session or training day and you are offered the position, please discuss this with the Assistant Director prior to accepting the role. If we are unable to work through the conflict with you, we suggest you consider applying for the OL role in a future year.

Can I live off-campus during the summer?   Yes. You will be asked to make a decision regarding your housing upon acceptance of the OL position.  OLs will have the option to live in housing the Office of New Student Programs provides for June only. 

Can I take summer classes?  OLs will not be able to take classes in Summer I session.  There is a possibility for taking Summer II session and online courses.  You should discuss classes with the Assistant Director prior to registering for them.

Can I have another job?  In the past, OLs have had other jobs, but it does add quite a bit of stress. While you are permitted to have another job, those hours must work in conjuntion with the orientation schdule in June and August. We expect the OL position to be the priority, and you will not be permitted to miss OL commitments for another job.

Can I study abroad or take a vacation in the summer?  It depends on the time frame. While there are breaks over the summer for OLs to make travel plans, we expect the OL position to be the priority in June and August and you will not be allowed to miss OL commitments for study abroad programs or vacations.

Application FAQ's

When is the application due? The 2020 Orientation Leader application is due no later than Wednesday, October 30th at 5:00 p.m. EDT.  You will recieve an email of confirmation once you hit the submit button for the application.  Hitting submit is the last step that needs to be completed in order for your application to reach New Student Programs.

Do I have to bring a hard copy of the application to the office?  No, the application is all online.  

I did not recieve a confirmation email.  What do I do?  Please submit the application again.  You will recieve an email once it has been registered in the database.  

Do I need  to provide references?  Yes. You do not need physical reference letters, but you will be asked to submit two references during your online application process (name and e-mail address). This references should NOT be peers or close friend/family members.  

Who can be a reference?  You can ask a current or former supervisor, coach, high school teacher, professor, pastor, RA or advisor.  If you are not sure if your choice is acceptable, email the Assistant Director at .

Who can NOT be a reference?  Your partner, parents, close family members, bff, classmate, or roommate.  Remember you want a reference who can speak to your work ethic and character. 

Do I need to submit a resume?  No, resumes are not necessary. However, while previous experience is not required for the Orientation Leader position, the online application will require you to answer a few questions regarding other employment, campus or community organizations you may be currently involved in, any leadership positions you may have held within those organizations, leadership training (retreats/conferences) you have participated in, and why you are interested in the OL position.

What should I put for my GPA on the application if I do not have a WCU GPA?  If you do not yet have a GPA for WCU, please use your most recent GPA from your previous institution (high school; previous college or university, etc.).

Interview FAQ's

 What does the interview process look like?

  1. Panel Interviews will be conducted the week of November 4th, 2019
  2. Individual interviews will be conducted the week of November 11th, 2019
  3. Group Process will be conducted on November 17th, 2019 

What should I wear to the panel and individual interviews? These interviews are more formal, so we suggest wearing a business casual outfit that is comfortable to you, yet professional and appropriate for an interview setting.

What is group process?  Group Process is a large-scale interview where you meet other candidates and work with them in a team atmosphere.  

What should I wear to the group process interview?  The attire for group process is casual. Feel free to show your Ram Pride and wear your favorite WCU shirt!

What if I can’t attend group process, or the panel or individual interviews?  Each stage of the application process is required for every candidate. There are several time slots for panel and individual interviews that will hopefully work with your schedule. Group process will only  be conducted on November 17.  If you are unable to participate in all phases of the interview process, we encourage you to consider applying for the OL role in a future year.

What happens if I don’t sign up for an interview on time?  We will try to contact you before the deadline with a reminder to sign up for both a panel interview and an individual interview, but if you do not select a time slot, we will assume you no longer wish to continue in the hiring process. It is your responsibility as the candidate to follow through and ensure you have scheduled your panel and individual interviews.

Will I know the interview questions beforehand?  No. Just like most professional or leadership role interviews, you will not be privy to the questions before arriving at either the panel or individual interview. Generally speaking, however, you should expect to be ready to share why you are interested in the Orientation Leader position, why you believe you are qualified, and how you connect with the Office of New Student Programs' mission.

How early before my interview should I arrive? For the Group Process we suggest arriving 15 to 20 minutes before the start. For your panel and individual interviews, we suggest arriving 10 to 15 minutes before your scheduled time.

How long is Group Process?  You can expect to be at Group Process for approximately three hours.

How long are the panel and individual interviews?  You can expect your individual interview to last between 20 to 30 minutes, while panel interviews may last from 30 to 60 minutes.

Do I need to bring anything with me?  No – just bring a smile and a great attitude!

What is the best way to prepare?  For the panel interview, we suggest being familiar with the Office of New Student Programs, our mission, and our programs. For the individual interview, we suggest attending our interview techniques session that will be held at the Twardowski Career Development Center.  The time and date of this session will be determined soon.

What is the interview like? 

  • The panel interview will consist of several interviewers simultaneously interviewing two to four candidates.  Interviewers may be NSP professional staff, current or former graduate or LT staff, or current or former orientation leaders. 
  • Individual interviews will be conducted by one staff member with one candidate.
  • Group process involves participating in various group activities with the other candidates. These activities will be facilitated by current and former OLs and NSP staff and are centered around getting to know more about you as a person, so we suggest being yourself and letting your unique personality shine!



Printable Job Description

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