715 S. New St.
Commonwealth Hall, Lower Level
Enter at Student Health Services
West Chester, PA 19383
The Office of Service-Learning and Volunteer Programs promotes community engaged learning experiences that address critical community needs by building mutually beneficial partnerships and empowering students to be active citizens in their local, national and global communities.
To achieve this mission, the Office of Service-Learning and Volunteer Programs:
Associate Director, Service-Learning and Volunteer Programs
Pam Frontino began her role as the Associate Director for the Office of Service-Learning and Volunteer Programs in the May of 2019. She supports academic service-learning initiatives, oversees the WCU Resource Pantry and manages the Alternative Break Program. Prior to coming to West Chester University, Pam managed the Johnson Center for Civic Engagement at Susquehanna University and worked for various non-profit organizations. She has a Master’s degree in sustainable international development from Brandeis University and a Bachelor’s degree in political science from Susquehanna University. Pam strives to promote social awareness and understanding through service experiences, while fostering a sense of community consciousness among WCU students.
Interim Assistant Director, Service-Learning and Volunteer Programs
Shannon joined the Office of Service-Learning and Volunteer Programs in October of 2017 as a Graduate Assistant focusing on the Alternative Break Program. In December 2018, she was promoted to Interim Assistant Director and now oversees the America Reads Youth Mentoring Program and various co-curricular service initiatives. Shannon is a alumna of West Chester University where she received both her Master's Degree in Higher Education Policy and Student Affairs in 2019 and her Bachelor's Degree in English and Philosophy in 2017. Shannon is enthusiastic to continue creating a culture of service at her alma mater and engage students in meaningful experiential learning opportunities.
Administrative Assistant of Service-Learning and Volunteer Programs
Joellen Reindl joined the Office of Service-Learning and Volunteer Programs in February 2013. Joellen is a dedicated advocate for the students of WCU. She is the primary contact and clearinghouse for staff, faculty, students and community organizations seeking assistance from the department. She advises students in helping them align with volunteer opportunities either for a course requirement, resume building, or possible internship. Joellen works extensively with all the financial aspects of the department and each program offered to the students. She is a thoughtful, conscientious, attentive, and friendly source to everyone with whom she works bringing the goal of student success to fruition.
Faculty Associate for Service-Learning
Dr. Delshad joined West Chester University's Political Science Department in the fall of 2011. She quickly became an active member of the WCU service-learning faculty work group and a service-learning practitioner. Her teaching and research interests lie in the realm of US public policy, specifically environmental, social inequality, and food policy. She also founded and oversees a garden at the university, which grows organic produce for students served by the on-campus Resource Pantry and she takes students on yearly alternative break trips to assist with urban gardens in Philadelphia.
Jack joined the Office of Service Learning and Volunteer Programs in August 2019 as a Graduate Assistant for the Resource Pantry. Jack is a proud WCU alum, where he graduated in 2018 with a B.A. in Liberal Studies. Currently, he is pursuing a Master's Degree in WCU's Higher Education Policy and Student Affairs program. Jack is looking forward to working with students to foster their leadership skills and is excited to continue the important work of the Resource Pantry.
Abbie joined the Office of Service-Learning and Volunteer Programs in August of 2019 as a Graduate Assistant supporting the Alternative Break Program. She graduated from Bloomsburg University in May of 2015 with a Bachelor's Degree in Gender Studies and Communication Studies with a Leadership and Public Advocacy concentration. During her time as a student, Abbie served as an active member of Lambda Pi Eta National Communication Association. She is currently pursuing her Master's Degree in Higher Education Policy and Student Affairs. Abbie is eager to take part in leading and learning with students as they prepare to depart on their service trips.
The annual report aims to provide a summary of both the department-led efforts, as well as community engagement initiatives reported to the department by faculty, staff, and students. The Office of Service-Learning and Volunteer Programs promotes community engaged learning experiences that address critical community needs by building mutually beneficial partnerships with non-profit organizations and governmental agencies, while empowering students to be active citizens in their local, national and global communities.