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The Schock Financial Aid Office

Federal Work Study

Contact The Schock Financial Aid Office  

The Schock Financial Aid Office

Address:
25 University Avenue, Suite 030
West Chester, PA 19383


Phone: 610-436-2627
Fax: 610-436-2574
Email: Finaid@wcupa.edu


Fall Hours:
Monday, Tuesday, Thursday, Friday: 8:00am-4:30pm
Wednesday: 9:00am-4:30pm

Summer Hours:
Monday, Tuesday, Thursday, Friday: 8:00am-4:00pm
Wednesday: 9:00am-4:00pm

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Human Resource Services (HR)

To recruit, retain and grow good people, while partnering with the University in proactively identifying, evaluating and confronting tactical and strategic workplace challenges. HR Consultants are in-house client resources. Consultants are the primary point of HR service delivery to faculty, staff, managers and student clients. The relationship between consultants and clients is collaborative. Consultants provide technical and professional knowledge, serve as a sounding board, and identify resources and alternatives, as well as advocacy. They do not make decisions for clients. Consultants seek to put clients in the best possible position to make good decisions  

Physical Address:
201 Carter Drive,Suite 100 West Chester PA 19383 
Website:
Community Service:
No 
On/Off Campus:
On-Campus 

Student Service Representative (Pay Band 1)

Supervisor Contact Information
Marlene Civitella-Vining
(610) 436-3418
mcivitella@wcupa.edu
 
Michael Maloy
(610) 436-2800
mmaloy@wcupa.edu
 
Position Responsibilities:
Customer ServiceGeneral Office
Involves the following:
• Confidential or sensitive data/information
• Handling cash, checks, or credit card transactions
• Handling financial, student or personnel data/records
• Being responsible for/or providing services to anyone under the age of 18
This position will provide general assistance with:
• Assisting in the sorting and distributing of student timesheets & pay checks. • Compile, alphabetize student timesheets. • Faxing of Employment verifications. • Distribution and review of new hire packets for students/staff employees. • Assist with window service on Paydays and processing weeks. • Assisting with phone coverage when the need arises ("minimum" normally during conference calls). • Photo copying of time sensitive and confidential information. • General Office duties as assigned.
Specific duties as they relate to this department:
• Assisting in the sorting and distributing of student timesheets & pay checks. • Compile, alphabetize student timesheets. • Faxing of Employment verifications. • Distribution and review of new hire packets for students/staff employees. • Assist with window service on Paydays and processing weeks. • Assisting with phone coverage when the need arises ("minimum" normally during conference calls). • Photo copying of time sensitive and confidential information. • General Office duties as assigned.
Learning Outcomes:
Student will learn everyday operations of a servicing department. Sharpen customer relations/customer service skills and ability. Value and respect of confidential information. Learn to work in a deadline driven atmosphere. Enhance analytical and computation skills.