Transportation Services


201 Carter Drive, Suite 500
West Chester, PA 19383

Shuttle Bus FAQ’s

  o  When do the buses run?  
  o Monday through Friday 7:15 am – 2:15 am  
o Weekends 10:00 am – 2:15 am
  o  What are the on campus bus routes?  
  o All Stops – Stops at all designated stops plus upon request stops
o SHSC Express – Express service from Church Street to SHSC via Wayne Hall
  o Q Lot Express – Express service from Q Lot to Wayne Hall
o East Campus Loop – Church Street to East Campus locations
o For more detailed information see "Route Maps" on the menu on the left.
o Where can I find the schedules?
o Bus schedules can be found here: Bus Schedules.
o Are there any off campus routes?
o Click on the available off-campus route of interest on the menu on the left.
o Where are the bus stops?
o The bus stops can be found here: Bus Stops.
    o Can you add more bus stops on Church Street?
    o Unfortunately, No. Both the university and the bus company have investigated this. There are no safe, open spaces for the buses to pull over to pick up and drop off passengers.
    o Do any SEPTA buses stop on campus?
    o The SEPTA 104 bus stops at Church Street and provides local service to Philadelphia (69th Street Terminal).
    o The SEPTA 92 bus stops along High Street and goes to the Exton Mall and King of Prussia Mall.
    o Why does the bus leave when I’m running for it?
    o When the driver is trying to merge into traffic, they are looking in their driver’s side mirror so they may safely enter the travel lane. You may think they see you, but their attention is on the other side of the bus. You wouldn’t want to ride on a bus with a driver that doesn’t look before they pull into traffic.
    o For everyone’s safety, the drivers have been instructed not to pick up passengers away from the curb.
    o Where do I find information on bus changes due to inclement weather?
    o The WCU Homepage has WCU weather related information.
    o DoubleMap has an Announcements tab. Alerts are posted there as soon as they are available.
    o Are there any shuttles into town?
    o No. The main focus is on campus transportation.
    o Why are the buses so crowded?
    o During change of class times, the volume of passengers peaks and strains capacity. Travel while classes are in session is typically lighter with excess seating. When possible, plan trips for less busy periods.
    o Why do buses sometimes arrive in pairs, or worse, three at one time?
    o This is called Bus Bunching. It is the bane of public transit
    o When a bus is late, it mat have picked up more passengers. Any following buses aren’t slowed by picking up passengers because the lead bus has them. The lead bus slows and the following buses speed up arriving sooner than scheduled.
    o WCU tries to limit bus bunching by having buses wait at both Church Street and the SC Apartments.  It may seem that the buses are idling for no good reason, but spacing the buses does help with bunching.
    o How do I call the bus to R Lot?
    o There is a post with a button and instructions located next to the R Lot bus shelter.
    o Is R Lot safe?
    o Always follow normal safety precautions. Sit in the car with the doors locked until you see the bus approach.
    o Call Public Safety at 610-436-3311 if you have any concerns about your saftey while waiting at the bus stop.
    o How can I contact you?
    o Via email:
    o Via phone: (610)436-1053 (M-F 7:00 am – 3:00 pm)
    o During off hours, leave a voicemail message.
    o We respond to all calls and messages.
    o Do you have Handicapped Accessible Transportation?
    o Yes. WCU has a wheelchair accessible bus to transport students with permanent or temporary mobility impairments to and from on campus locations. WCU does not provide off campus accessible transportation.
    o Students can get qualified at the Student Health Center or the Office for Students with Disabilities.
    o Accessible Shuttle Bus information.
    o How many people ride the bus?
    o According to the Spring 2017 Bus Survey, an estimated 634,000 passenger trips are made annually.
    o This estimate is for the Spring and Fall Semesters. It excludes Commencement & Summer Semester.
     Note:  Students using the bus service are advised that it is not feasible to provide timely transport between North and South Campus within the standard 10-minute class break. Therefore, students should plan and develop class schedules that allow time to be transported between the two campuses through the use of open class periods.