ResNet Central
           West Chester University


Richard A. Jackson,
ResNet Central Manager
Ground Floor Ramsey Hall
West Chester, PA 19383
610-436-2660
Fax: 610-738-0591
resnet@wcupa.edu

ResNet Central provides Student Network support in addition to many other services.  We are here to help you with technical questions, data (computer), video (cable TV), and  voice (telephone) network support.  If you are a WCU student, and you need assistance, use our Trax Helpdesk Support System to request service.  It's the best way to get help!

Click here to access ResNet Brochure  PDF
click here to download Adobe Reader

 

Trax is a 100% web-based helpdesk student support system which requires only an Internet browser to take full advantages of its many capabilities. The Trax Knowledge Base can be searched for solutions of common network and computer problems, 24 hours a day. You can also use Trax to submit questions, request service, schedule an appointment, and monitor your request from start to finish.