ResNet is short for Resident Network. West Chester University ResNet is a joint venture between the Student
Affairs department of Residence Life and Housing Services and Information Services department of Networking,
Telecommunications & Operations connecting residence halls with the resident data network. This connection
provides direct high-speed access to resources such as campus email and the Internet.
ResNet Central was developed in July of 2005 under the Networking, Telecommunications & Operations department. ResNet Central is the single point of contact for resident technology services including the Data, Video, and Voice Networks.
Each semester ResNet Central hires students and a Graduate Assistant as ResNet Consultants. Consultants are vital members of the ResNet Team. Consultants have direct contact with the campus community. They are proficiently trained student workers, dedicated to quality customer service. Consultants operate the helpdesk; provide resident field support, and in-house diagnostic service.
Our office is located in Room 003 (on the ground floor) of Brandywine Hall. The Center contains an open student computer lab as well as the student support helpdesk, and computer service center.