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Information Services

Departments

Contact Us  

Information Services

Address:
Anderson Hall
West Chester, PA 19383


Phone: 610-436-2828
Fax: 610-436-3240
Email: wcuis@wcupa.edu


Support Services

Administrative Computing: 610-436-3482
D2L Services: 610-436-3350
Digital Corner: 610-430-4089
Digital Media Center: 610-436-2737
IT Help Desk: 610-436-3350
myWCU: 610-436-3350
ResNet Central: 610-436-2660
Software Application Training: 610-436-3397
Telecom: 610-436-3535
Web Team: 610-436-0043

Departments

Administrative Computing Services

Administrative Computing is one of five departments within Information Services. We are responsible for supporting all of the University's Administrative and Business Systems. Administrative Computing uses technology to provide effective and efficient systems in support of the University's academic mission and business processes. Software, hardware, and middleware are engineered to meet university requirements.

Client Services

Client Services is strongly committed to providing outstanding computer support to West Chester University's faculty and staff. To achieve this goal, Client Services provides the following Services and Resources to assist the campus in their computing needs: software training, hardware/software support, video conferencing support, and multimedia support.

Content and Web Services

The Web Team is a group of web producers who assist with the technical design, production and maintenance of web sites for West Chester University. Presently the Team maintains over 14,000 web pages, while assisting with the development and maintenance of many more.

Networking & Telecommunications

The Networking & Telecommunications department, under the supervision of the Director reporting to the Information Services Division's CIO, is responsible for the smooth operation of all networking and telecommunications services including: data communications strategic plan, disaster recovery procedures and systems, design, customization, support, and maintenance of the Data Center and communication infrastructure, Voice over IP Services; analog and digital phone lines, Campus e-mail Services and Internet services.

Technical Services

Technical Services department, under the supervision of the Director reporting to the Information Services Division's CIO, is responsible for the smooth operation of all technical services for campus including: desktop operations and computer labs supporting multiple computing platforms campus wide, multimedia services providing audio/visual support for classrooms on campus, digital media center, digital signage, lecture capture, video conferencing, virtual desktop infrastructure (VDI) and design, budget, support, maintain and implement Tech Fee projects annually.