Conference Calls
 

Networking & Telecom

West Chester University

Joseph Sincavage, Director
Networking & Telcommunications
Allegheny Hall 002
West Chester University
610-436-3535


 

Conference Calls (up to 3 participants)

How to Place a Conference Call Using an Avaya Telephone

  • Pick up the receiver on your phone and dial the first party as you normally would, according to WCU dialing procedures. Wait for that party to answer your call.Conference Key button

     
  • Press the soft key below Conf  shown in the phone display and you will hear a dial tone. The system will automatically place your other party on hold.
  •  Call the next person you want on the conference call, by dialing his number. Wait until he answers the phone.
  •  Push the conference call button a second time to add the second party to the conference call. You may repeat these steps until you connect all parties required for the conference call, up to the network's conference calling capacity of 3 parties.
  • Speak to your parties once connected. Press the "Hold" button to place the conference call on hold to answer an incoming call. Hit the "Hold" button again to place the call on hold and then the "Conference" button to join the new call with the rest of the conference call.

 

Conference Calls (more than 3 participants)

WCU uses an external conference service to book calls of 4 or more participants (yourself
included). The current cost of the service is 3¢ per minute per person. Please complete sections A
and B of the Conference Call Request Form to schedule the conference service. Return
completed form by email to:nettel.wcupa.edu or fax to 610-436-3110.