Division of Student Affairs

West Chester University

Dr. Matthew Bricketto
238 Sykes Student Union
West Chester, PA 19383

Service Creed

The Division of Student Affairs recognizes that we exist primarily to serve students. We may not always be able to provide you with everything you want; however, you will be treated in a manner consistent with the following Service Creed:

Students Can Expect:

  • To be addressed and treated in a respectful, efficient and courteous manner.
  • To receive answers to your questions or be directed to someone who can provide the answer.
  • To be encouraged to advocate for themselves, but Student Affairs staff will help if you are not getting your issue addressed in an appropriate manner.

Student Affairs Staff Will:

  • Appreciate the diversity of our community and will give fair and equitable treatment to all.
  • Value your input and respect your opinion.
  • Work to help you have a positive experience at West Chester University.