Student Consumer Rights and Responsibilities

You have the right to ask a school:

1. The names of its accrediting organizations.

2. About its programs; its instructional, laboratory, and other physical facilities; and its faculty.

3. What the cost of attending is and what its policies are on refunds to students who drop out.

4. What financial assistance is available, including information on all federal, state, local, private, and institutional financial aid programs.

5. What the procedures and deadlines are for submitting applications for each available financial aid program.

6. What criteria it uses to select financial aid recipients.

7. How it determines your financial need. This process includes how costs for tuition and fees, room and board, travel,   books and supplies, personal and miscellaneous expenses, etc. are considered in your budget. It also includes what resources (such as parental contribution, other financial aid, your assets, etc.) are considered in the calculation of your need.

8. If you have a loan, what the interest rate is, the total amount that must be repaid, the length of time you have to repay the loan, when payments are to begin, and any cancellation and deferment provisions that apply.

9. If you are offered a work study job, what kind of job it is, what hours you must work, what your duties will be, what the rate of pay will be, and how and when you will be paid.

10. To reconsider your aid package, if you believe a mistake has been made.

11. How the school determines whether you are making satisfactory academic progress, and what happens if you are not.

You have the responsibility to:

1. Review and consider all information about a school's program before you enroll.

2. Pay special attention to your application for student financial aid, complete it accurately, and submit it on time to the  right place. Errors can delay your receipt of financial aid.

3. Provide all additional documentation, verification, corrections, and/or new information requested by either the Office of Financial Aid or the agency to which you submitted your application.

4. Read and understand all forms that you are asked to sign and keep copies of them.

5. Accept responsibility for the promissory note and all other agreements that you sign.

6. If you have a loan, notify the lender of changes in your name, address, or enrollment status.

7. Perform in a satisfactory manner the work that is agreed upon in accepting a college work study job.

8. Know and comply with the deadlines for applying for aid.

9. Know and comply with your school's refund procedures.