Work Control
           West Chester University
Facilities Division


201 Carter Drive, Suite 500
West Chester, PA 19383
610-436-2444
 
Service Requests
 

Emergency Service

Routine Building Maintenance

How to Request Service

Event Planning 

Chargeable or Non-Chargeable? 


Emergency Service

For emergency service (utilities interruptions, elevator problems, floods, or any situation presenting a safety and/or hazard to personnel and/or the facility) Monday through Friday between the hours of 8:00AM and 4:30PM, please call Work Control, ext. 2444.

For emergencies after hours and on weekends and holidays, please call Public Safety, ext. 3311.

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Routine Building Maintenance

WCU Plant Operations provides the following building maintenance:

  •       oCarpentry and general building maintenance
  •       oLocksmith services
  •       oPlumbing
  •       oElectrical
  •       oHeating and Air Conditioning
  •       oPainting
  •       oElevator maintenance

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How to Request Services

For routine building maintenance, please contact the Facility Administrator for your building. The Facility Administrator, or his/her designee, can submit work requests via TMA iService Desk. Instructions on how to use iService Desk are located here.

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Event Planning 

Here are some things to consider when planning events:
  •       o Carpentry Shop for tents, tarps.
  •       o Moving Services for tables, chairs, lecterns.
  •       o Custodial Services.
  •       o Electric Shop for lights, temporary power.
  •       o Plumbers on standby.

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Chargeable or Non-chargeable? 

Non-Chargeable: 

Work required to keep the University facilities looking as originally constructed and in proper operating condition is covered by the Facilities budget.

Chargeable:

The following are examples of work paid for by the requesting department:

  •       o repairs to departmental equipment
  •       o custom work to a building or room
  •       o painting if the walls and paint are in good condition
  •       o hanging personal pictures on the wall
  •       o building new furniture
  •       o assembling furniture purchased by the department
  •       o furniture modifications of a non-essential nature
  •       o expanding electrical, plumbing or HVAC service
  •       o making and installing signs
  •       o installation of new departmental equipment
  •       o special event services

Please call Work Control, x2444, for further information.

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