Client Services

West Chester University

21 Anderson Hall
West Chester, PA 19383
610-436-3350
helpdesk@wcupa.edu


Alumni - West Chester University

Qualtrics Survey Software

WHAT IS QUALTRICS?

Qualtrics is a web-based tool for building and administering surveys.

WHO CAN USE QUALTRICS?

Qualtrics is available to all WCU faculty, staff and students.

HOW DO I ACCESS QUALTRICS?

Click the link below and log in with your WCU username and password.

wcupa.qualtrics.com

TRAINING

Qualtrics offers an extensive collection of online tutorials and documentation.

HELP

  • Contact Qualtrics by phone at 1-800-340-9194.

Qualtrics will respond to telephone calls or e-mail contacts based on the order they are received and relative importance as reasonably determined by their team. Phone or e-mail assistance from Qualtrics is available during their normal business hours, 7:00am - 7:00pm Mountain Time on weekdays (Monday - Friday), except holidays. Limited e-mail support is available after hours and weekends.

FAQ's

  • What if I already have a Qualtrics account?
    You will need to log in to wcupa.qualtrics.com with your university username and passowrd.  When you attempt to log in the system will ask if you already have an account, click yes and then hit submit.  This will then pull in your previously created surveys.
  • Can I import my SurveyMonkey surveys into Qualtrics?
    No. This is not supported.